The Latest News
Domino’s Expanding its EV Delivery Fleet
Eight years after introducing its DXP delivery cars, Domino’s announced more than 1,100 Chevy Bolts will be delivering pizzas by year’s end.
DoorDash Celebrates Tenth Anniversary with Significant App Updates
At DoorDash’s inaugural Dash Forward event, the delivery provider celebrated 10 years with significant app updates.
Bolt, Starship Collab to Scale Self-Driving Robot Food Deliveries
European mobility giant Bolt plans to roll out thousands of the robots across multiple countries for last-mile delivery, kicking off in Tallinn.
Engineering a Sustainable Delivery Model
Restaurant delivery consultant Scott Landers, co-founder of Figure 8, connects a farming and engineering to the complex, interconnected systems of meal delivery.
Square Survey Says More Change Ahead for Restaurants
Point of sale and payment gateway Square released a pair of surveys exploring the future of the restaurant industry in the minds of restaurant operators and consumers. The company partnered with Wakefield Research to question 500 restaurant owners and 1,000 consumers...
Entrepreneur Builds Model to Support Black-owned Restaurants
Black and Mobile is a fast-growing restaurant delivery provider punching above its weight class following a year where both the pandemic and social unrest put a national focus on elevating Black-owned businesses. Founded by twin brothers in their early 20s, the company is moving beyond its East Coast roots into other major U.S. cities.
Just Salad Creates No Plastic ‘Housemade’ Meal Kits
Just Salad, a fast-casual franchised restaurant brand, has launched its Housemade meal kit brand that it’s billing as a “no-commitment” meal kit and grocery brand with a focus on less waste and unnecessary packaging compared with other meal kit providers.
Waitr, Bite Squad Announce New Ordermark Integrations
Waitr Holdings, a mid-size, third-party delivery provider and parent company of Bite Squad, announced its platforms are now fully integrated with Ordermark, a California-based restaurant online ordering management company.
Drivers’ Destiny Rides Shotgun with New Delivery Platform
There's another hyper-local delivery platform coming in Nashville. Yes, another one! TripDelivers launched in January as an alternative to the big-name, third-party platforms. In fact, the landing page for the company and app calls out a number of the practices well...
Enterprise Delivery SaaS Giant Olo Files to go Public
Olo, one of the first big-name digital delivery order aggregators, is set to go public soon. The company filed its S-1 prospectus with lots of new details in its first public pitch to Wall Street. The New York-based company looks to raise $100 million in a public...
Thinking Through the Delivery P&L
Delivery profitability remains one of the biggest debates in the food-delivery space. The COVID-19 pandemic has amplified that topic dramatically as the majority of restaurants continue doing a huge portion of their business in pickup and delivery channels. A large...
Zuul Diversifies into Multi-Concept Ghost Kitchen Tech
Zuul is now moving into the restaurant technology space with the release of its ZuulOS that helps operators manage multi-brand restaurant and ghost kitchen operations. It’s an increasingly crowded space, as the restaurant software industry reacts to the fast rise of ghost kitchens and virtual restaurants.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Despite Soaring Valuation, Amazon’s Future Isn’t Entirely Rosy
In a ring filled with retail heavyweights, Amazon is the hulking value giant. The Seattle-based online retailer, grocery chain, filmmaker, foodservice equipment supplier and yes, bookstore, is worth more than Walmart, Costco and Target combined, reports Fortune, as Amazon’s stock has nearly tripled in value over the last two years.
Research
Grubhub Names Most Popular Delivery Food of 2018
Grubhub has unveiled its annual most-popular food rankings, and there have been some big shifts in what people want to order. Among the top 10, bean burritos have unseated the king of delivery last year: poke. In 2017, the raw fish and rice dish show up 643 percent....
The Deliverers
DoorDash Enacts Driver, Customer Safety Program
DoorDash rolled out updates to make ordering delivery safer for Dashers, customers and merchants.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Kitchen United Opens Location No. 9 with New National Partner Fuku
This year may go down as the year of the ghost kitchen, but 2022 is looking pretty ghostly, too. As evidence, ghost-kitchen operator Kitchen United opened its ninth location in Santa Monica, Calif., and inked a new national deal with Fuku. Kitchen United CEO Michael...