The Latest News
Five-Year Forecast: U.S. Online Grocery Sales See Growth
Brick Meets Click projects online grocery to grow nearly 12 percent through 2027, driven by an expected uptick in pickup services.
7-Eleven Rolls Out Self-Driving Delivery Robots
7-Eleven launches autonomous robot delivery via Serve Robotics, delivering items to customers in Los Angeles.
DoorDash, Roku Bring On-Screen Meal Delivery to Streamers
Roku has teamed up with DoorDash for on-screen meal delivery, including free DashPass trials for Roku account holders.
Newk’s Eatery Launches AI Phone Ordering
The fast-casual chain has partnered with Kea, to triage incoming phone calls, upsell, take orders and confirm payments.
Two Great Experiences: Delivered Booze, Restaurant/Market Curbside
As our household tires of diving into the pantry or freezer for each meal, we checked out two great options: curbside pickup from a local restaurant/market that included a dozen eggs, and a liquor delivery service called Drizly.
Workplace Shutdowns Hobble Catering Market
With so many offices and factories now closed, it’s a dark time in the catering industry. One of the largest catering marketplaces, ezCater, has rolled out a zero-commission program through April 15, while Foodsby has reportedly laid off the majority of its staff...
DoorDash Pulls Heartstrings in ‘Open For Delivery’ Campaign
We’re all in this together, that’s the dominant message from DoorDash’s new marketing campaign dubbed “Open for Delivery.” Demonstrating the power of a national brand with national marketing power to help independent restaurant partners in particular, the company...
As Restaurants Pivot, FOD Tests Curbside Pickup
Food On Demand reporters Nick Upton, Laura Michaels, Tom Kaiser and Callie Evergreen tried curbside delivery service from Red Robin, Applebee’s, Chili’s and TGI Fridays. Our results varied, of course, but there’s always room for improvement.
More Restaurants Scramble as Gravity of COVID-19 Becomes more Clear
In an unprecedented time, restaurants large and small are closing dining rooms, laying off staff, and scrambling to figure out off-premises solutions. Empty, closed-off dining rooms even in areas where it’s not mandated by local governments are certainly the most...
Practical Advice for Restaurants to Survive COVID-19
The focus of the piece is survival and what you can do to stay in business and protect the long-term viability of your restaurant operation. Two things are paramount in this moment: keeping your employees informed and preserving cash at all costs.
Restaurant Expert Q&A: COVID-19 Bigger than Great Recession
Food On Demand spoke to restaurant attorney Ryan Palmer about conversations with restaurant clients related to the COVID-19 pandemic, which is closing dining rooms and forcing others to pivot exclusively to off-premises operations. Palmer said this moment is bigger than the Great Recession, and that pivoting to takeout and delivery won’t be nearly enough to bridge the gap for restaurants that now have empty dining rooms.
Delivery Providers Roll Out Restaurant Relief
With many states and local municipalities closing bars and restaurants or restricting service to off-premises channels only, the four largest U.S.-based national delivery providers have rolled out a wave of ways to help their restaurant partners. So far, those...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
No Results Found
The page you requested could not be found. Try refining your search, or use the navigation above to locate the post.
Research
Retailers Scramble to Break into Meal Kit Industry
In an effort to compete with Amazon, which is prepped to become a fierce competitor in the meal kit industry after its acquisition of Whole Foods in August, retailers are scrambling to add their own offerings through acquisitions and new product launches.
The Deliverers
DoorDash Adds More Grocers, Retail Chains to its Platform
DoorDash expanded its merchant mix with new grocers and retailers including Dick’s Sporting Goods and Big Lots.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Savvy Delivery Upstarts Push Onfleet to 100M Orders
Pushed along by companies large and small, last-mile software provider Onfleet has eclipsed 100 million orders of everything from food, wine, car parts and marijuana. That big number has been a long time coming, with small delivery upstarts expanding along with the...