The Latest News
Smart Box System Aids in Safer Home Food Deliveries
The Smart Box is a secure, temperature-controlled, internet-connected, outdoor receptacle, designed to withstand the elements.
DoorDash Bringing Starbucks Delivery to Every U.S. State
Starbucks and DoorDash are expanding their delivery partnership to new markets, nationwide availability anticipated by March.
Nextbite Names Overstock, C3 Vet as Chief Digital Officer
Vikram Raghavan has joined Nextbite as its new chief digital officer.
Toast, Deliverect, Team Up to Simplify Restaurant Ordering Management
The integration establishes a connection between a restaurant’s online ordering website, delivery apps, and Toast POS, consolidating all digital orders into one location.
Thanx Brings Mega-Brand Customer Engagement to Smaller Restaurants
Large companies like Domino’s, Starbucks, Panera and Chipotle are envied for their ability to invest massive investments in technology, especially in terms of customer engagement and loyalty. Not everyone is so fortunate. But now Thanx CEO Zach Goldstein, who has a...
Why Bad Data Should be Counterpunched
A new study making the rounds shows DoorDash drivers making just $1.45 base hourly pay before tips and making the food-delivery economy at large look pretty dismal. And without real-world data, this is what makes the news. The report appeared on Salon, and a handful...
In Letter, Zume CEO Outlines Big Pivot
Last week, the food tech industry and VC world was abuzz with yet another SoftBank investment making drastic changes. For in all the bluster and grand statements about Zume in the media last week, the facts around the company that was part pizza company, part...
Chase Members Getting Free DoorDash Delivery
Consumers with Chase credit cards now have free subscriptions to DoorDash’s DashPass service, which gives members $0 delivery fees and reduced service charges on orders of $12 or more. This partnership is being touted as the first of its kind due to the sheer scale,...
Waitr’s Latest CEO Out as Outlook Darkens
The pixels were still drying on our Q&A with Waitr’s new CEO Adam Price when news hit that Price resigned from the captain’s chair and board of directors and is being replaced by Carl Grimstad. He’s chief manager of C. Grimstad Associates, a family- office...
Little Caesars Starts Pizza Delivery Price War
Trade wars are hot topics these days, and the latest to pop up is pitting Little Caesars against its much larger national pizza competitors. Once a delivery skeptic, Little Caesars is getting into direct-to-consumer delivery through an exclusive partnership with...
Rowing Together Toward the Smart City
One of the biggest topics of discussion during the massive Consumer Electronics Show (CES) in Las Vegas was the future of smart cities and all the innovative thinking and hard work between the cities of today and a truly smart city. “We’re on the cusp of dramatic...
A Glimpse into the Future of Food at CES 2020
The Consumer Electronics Show (CES) is absolute nerdy chaos. Some 180,000 or more attendees are there to see hundreds or thousands of exhibitors all promising the next big thing in technology. Ultimately, the world may never see what the breathless bloggers hail as...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
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Research
Experts predict huge growth for on-demand delivery services
Look out brick and mortar: Executives at two of the industry’s biggest brands—Postmates and DoorDash—suggest the pace of new product offerings, internal tech upgrades, big-brand partnerships and industry consolidation is still accelerating as more consumers and investors adopt the idea that anything can be delivered right to their doors.
The Deliverers
Cartwheel Continues Partnership Spree with Omnicart
Cartwheel and Omnicart completed an integration to bring driver management logistics tools into Omnicart’s delivery operating system. Cartwheel announced the integration as part of a string of new connections for the platform that allows for hybrid and self-delivery....
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
The Frenzy for Brooklyn Dumpling Shop’s Automat Model
The first automat opened in 1895 in Berlin. Dubbed the Quisisana, it was the first method of getting food and beverages sans human interaction—insert coin, get a coffee or a sandwich in return. It was mind boggling, selling more than 35,000 items its first day in...