The Latest News
Wonder Abandons Van-Based Model
Wonder is moving away from its roots as a van-based, on-demand meal courier platform.
C3’s Joey Simons Joins Montclair Hospitality as CEO
Joey Simons, formerly the senior vice president of operations at C3, has joined Montclair Hospitality Group as CEO.
Canada’s First Permanent Delivery-Fee Cap Kicks Off in British Columbia
Third-party delivery companies in British Columbia can charge restaurant fees no more than 20 percent of the dollar value of an order.
Amazon Prime Air Starts Drone Deliveries in California, Texas
Amazon Prime members in two towns—one in California and another in Texas—have begun receiving drone deliveries.
BMW, Olo Debut In-Car Food Ordering
BMW has partnered with Olo, the New York-based food-ordering platform, to launch a trial enabling U.S. BMW drivers to order restaurant meals while behind the wheel of their cars. Nekter Juice Bar and Portillo’s Hot Dogs are the first brands to participate in the...
Subway Does Free Thanksgiving Week Deliveries
Looking to juice its sales during Thanksgiving week, Subway is offering free delivery on all orders from Nov. 24 through Nov. 30 for all third-party orders coming in through Uber Eats, DoorDash, Postmates, Grubhub and Seamless. Michael Lang, the company’s senior...
Ambitious Pizza Upstart on Delivery, Joining NYC Ghost Kitchen
After a career on Wall Street, Enrique Mendez and his business partner dabbled in growing hydroponic tomatoes, which worked out surprisingly well and led them toward an intensely ambitious goal: creating a new restaurant to offer the finest and most sustainable pizza...
Bite Squad Exits Key Minnesota Cities
Before Waitr acquired it, Bite Squad was a Minnesota-based delivery service putting up huge numbers in its home turf, especially Minneapolis. Less than a year after finalizing the acquisition by Louisiana-based Waitr, Bite Squad has discontinued service in the cities...
DoorDash Unveils 2019’s Trending Delivery Foods
DoorDash has released its annual delivery trend report dubbed “The DoorDash Dish: 2019-2020 Trend Report,” showing what U.S. delivery consumers are hungry for. The report is built on the data from orders through the network and a survey of more than 1,200 DoorDash...
Waitr Revenue Grows, but Loses $220 Million in Q3
Louisiana-based Waitr Holdings, which also owns Bite Squad, is the latest publicly traded national delivery provider to post a significant loss in recent weeks, bleeding a total of $220.1 million during Q3 2019. Diving into the numbers, Waitr’s quarterly revenue...
Uber Paints Picture of Future Drone-Driver Hybrid Model
Aerial drones may represent an incredible leap in foodservice technology, but there is still plenty of work to be done before we collectively get there. Uber’s Elevate division recently painted a picture of what that future model might look like as it announced its...
Amid Turmoil, Waitr Lays off Minneapolis Bite Squad Employees
Minneapolis’ StarTribune newspaper reports that Louisiana-based Waitr Holdings laid off the majority of employees at Bite Squad’s downtown Minneapolis headquarters. Waitr acquired Bite Squad in late 2018 for $321 million. The move is the latest shakeup for Waitr,...
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The Deliverers
DoorDash Updates Offering for Small, Medium Restaurants
DoorDash has updated its merchant suite specifically for small- and medium-sized restaurants.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Making the Economics of Ghost Kitchens and Virtual Restaurants Pay Off
Sales pitches for virtual restaurants and ghost kitchens are promising, but a panel of restaurateurs and experts shed light on the real-world economics restaurant operators are seeing.