The Latest News
FDA Offers Third-Party Delivery Food Safety Guidance
As consumers increasingly order food from various online retailers, including ghost kitchens and third-party delivery, a new federal document offers companies delivery safety recommendations.
Ovation Founder Shooting for a Series A
Ovation says its goal of a Series A is in reach as investment activity slows.
EatStreet Driving Toward ‘Possible Bankruptcy’
EatStreet, a Madison, Wisconsin-based third-party delivery provider, is reportedly edging toward bankruptcy or liquidation.
Nextbite, Vroom Partner on Convenience Store Delivery
Vroom Delivery partnered with Nextbite’s/Ordermark to enable C-stores to add delivery.
Uber Buys Chilean Online Grocery Provider
Uber is getting into the online grocery business, which is increasingly being bundled into the same ecosystem as third-party restaurant delivery. In acquiring majority ownership of online grocer Cornershop, Uber will now have a toehold in Chile, Mexico, Peru and...
U.S. Online Grocery Could Double by 2023
As part of an unusual but interesting study examining the U.S. retail scene as e-commerce disrupts a range of industries, MetLife Investment Management predicts that U.S. online grocery sales could swell to at least 7 percent of total sales by 2023. This would be a...
DoorDash Extends Lead Over Grubhub
As an early winter blows its way into parts of North America, the delivery winds continue to shift as DoorDash expands its market share lead over Grubhub, which dropped to third place behind UberEats. These findings are according to exclusive research from Edison...
Domino’s Throws Shade at Third-Party, but Tweaks to Compete
For a long time, Domino’s management said they didn’t see any negative effects from the explosion in third-party delivery and they continue to criticize the industry. But along with those critiques, Domino’s is significantly changing its business model to compete with...
Famous Dave’s Shrinks Restaurants, Shifts Menu for Delivery
Famous Dave’s has released details of a new, more compact restaurant prototype that’s geared toward increased delivery and catering in its home city of Minneapolis. This smaller store format is part of the BBQ brand’s ongoing, multi-year revival that has included...
With New CEO, Papa John’s Dives into Third-Party Delivery
The new CEO of Papa John’s, Rob Lynch of Arby’s and Inspire Brands fame, is charting a different course than arch pizza rival Domino’s by stepping into third-party delivery and—hopefully—out of the dark shadow cast by company founder John Schnatter’s racist language....
No PR Stunt: Project DASH Delivers 1M Pounds of Donated Food
When DoorDash first announced its Project DASH charity effort that was borne out of a company hackathon last year, it was a nice goodwill moment for the industry. But it had the sheen of one of those tech-giant features that make for some nice PR and a tax write-off...
Rachel Ray, Uber Partner on Virtual Kitchen
If you’ve ever thought Rachel Ray’s 30-minute meals or simple family-pleasing meals would be better if someone else made them, you’re in luck. Under a new partnership between Rachel Ray and Uber Eats, 10 cities will get their own Rachel Ray delivery-only kitchen for...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
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The Deliverers
DoorDash Adds Levain Bakery to Nationwide Shipping
New York’s Levain Bakery is now sending its cookies across the country through DoorDash’s new Nationwide Shipping program.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Self-Delivery Gets a Fresh Look
Self-delivery at any meaningful scale tends to get written off as too complicated or too expensive. Restaurants need to figure out insurance, the technology to route drivers, more technology to make sense of the in-restaurant operations, and then they have to hire...