The Latest News
Pizza Delivery Giants Push Sales as Marco’s Embraces ‘Challenger’ Status
Delivery-and carryout-focused pizza franchises vied for market share in 2023 as consumers continued to spread their spending around.
Golden Chick Hatches a New Tech Platform
The brand can now run everything through one system, and employees can use a wicked dual-purpose kiosk.
Cultural Adaptation in Global Food Delivery Platforms
A look at how global food delivery platforms adapt to local markets, highlighting the vital roles of delivery riders and strategies to meet customer expectations from speed in South Korea to worker rights in the UK.
Grubhub Taps Amazon Key to Simplify Delivery Access in Gated Communties
Grubhub teams with Amazon Key to provide delivery partners with one-click access to secure residential buildings, streamlining the delivery process.
Toast Lays Off 550 Employees Amid Restructuring
The Boston-based, restaurant technology company states the cuts are part of a restructuring plan to lower operating costs.
Outstanding Operator: Wow Bao
The Chicago-based Asian brand is no stranger to innovation, consistently pushing the envelope with omnichannel creativity and expansion in non-traditional formats.
Outstanding Operator: Amici’s East Coast Pizzeria
Since its inception, the pizza chain has continued modernizing operations, staying up-to-date with trends in consumer behavior and off-premises ordering.
Inspire Brands Buys Delivery Tech Platform Vromo
The move is part of Inspire Brands’ strategic plan to make delivery channels more profitable. Vromo serves as a management software, helping brands operate delivery at scale while providing the end customer with branded delivery tracking.
Starship Technologies Raises $90 Million Funding Round
The recent round of investments will be used to further develop AI as well as tech and wireless charging infrastructure.
Robots Are Coming, but Restaurant Automation Is Far From Easy
Despite the hurdles in restaurant robotics, many bigger fast food and fast casual brands remain committed to advancing the technology, as experts say automation in the industry is inevitable.
Grubhub Partners with My Place Hotels to Offer Food Delivery
Through the partnership, My Place guests can order on Grubhub via geolocation and QR codes around each property.
Viral TikTok Dishes Available for Delivery through VDC
Social media platform TikTok teams with Virtual Dining Concepts to deliver popular food trends to consumers doors.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Instacart Slashes Valuation with Employees Top of Mind
Instacart made some finance news when it voluntarily slashed its valuation by almost 40 percent, from nearly $40 billion to $24 billion. That seems quite bad at first blush, but the valuation dip offers a window into the mismatch between venture capital valuations and...
Research
Digital Kitchen Is Chipotle’s ‘Superpower’
Chipotle “just blew by a billion in digital sales,” noted Food On Demand News Editor Nick Upton. And so began his conversation with Nicole West, Chipotle’s VP of digital strategy and product management, who’s been with the brand for 14 years and helped form its...
The Deliverers
Uber Acquires Taiwan’s Foodpanda Delivery Biz for $950 Million
Uber Eats has eyes set on growth overseas, announcing last week that it’s scooping up Delivery Hero’s Foodpanda business in Taiwan.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
If You are Seeing a Lot of Tech in Restaurants Now, Just Wait
Restaurants are about to get even more gadgety.