The Latest News
Global Food Delivery Giants Navigate Economic Disparities
A look at the global food delivery market, where population dynamics and economic output create vast opportunities and challenges.
Hurryio is a New Third-Party Delivery App in Key Biscayne. Can It Compete?
Manny Paez is working to turn restaurants on the island into users of his delivery app, one operator at a time.
Olive Garden Changes Its Mind About Delivery
Olive Garden was one of the last of the delivery holdouts. Uber welcomes it into the fold.
McDonald’s Rolls Out Cash Accepting Kiosks, as Labor Costs Rise
The adoption of kiosks trend continues industry-wide. And now, the Golden Arches have launched cash-accepting kiosks that dispense change.
Robotic Reindeer Delivering Meals for Uber Eats
Uber Eats is using robotic reindeer to deliver meals in a handful of markets across the country.
Danny Meyer, Amir Hudda on Qu’s EHI Investment
For Qu CEO Amir Hudda, the recent funding from Danny Meyer’s EHI fund is transformative.
Sandland: Are Ghost Kitchens Dead?
Ghost kitchens are still restaurants, and still dependent on unit-level economics to survive and scale.
Panelists Discuss Negotiating Delivery Contracts and Why Reconciliation is Top of Mind
Industry experts dive into challenges and strategies in negotiating third party delivery contracts, and how automating reconciliation can aid restaurants.
Industry Insiders Say Brands Should Look Beyond Rewards for Loyalty Programs
Industry experts discuss why they believe loyalty should go beyond discounts.
Uber Eats Adds Big Lots to the Platform
One can get a lot at Big Lots, and now that massive selection is available on Uber Eats.
Experts Debate Tactics to Boost Delivery Economics
Three delivery, pricing and operations experts shared the latest tactics for improving delivery economics for restaurants.
ItsaCheckmate, Juicer Integrate Automated Pricing
ItsaCheckmate integrated Juicer’s revenue management into its platform.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Olo Announces Olo Pay During Solid 2021 Earnings
Olo has a tendency to announce new moves during the company earnings calls, and Olo's fourth quarter and full-year 2021 earnings came with two interesting announcements. The company announced it would acquire digital integration company Omnivore and said it would...
Research
Taming the Delivery, Expo Line Dragons with Cameras and AI
With algorithms determining the most efficient cooking order for line cooks and AI-enabled cameras that detect order accuracy right as meals come out of the oven or off the line, Dragontail Systems is helping some of the largest restaurants like Domino’s and Pizza Hut...
The Deliverers
Cunningham Restaurant Group Takes Control of Delivery by Ditching Third-Party Apps
After facing frustrations with third-party delivery apps, a Midwest operator launches direct delivery from a central kitchen.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Mad Greens CEO Talks New Restaurant Prototype, Outlook on Drone Delivery
CEO Darden Coors discusses Mad Greens’ digital forward restaurant design, drone delivery and franchise opportunities.