The Latest News
Outstanding Operator: Perkins
Perkins is out to prove it’s about more than omelets by bolstering its off-premises operations and preparing a loyalty program that will grow its lunch and dinner revenues.
Sharebite’s Workplace Food Platform Has Resulted In the Donation of 10 Million Meals
Sharebite’s mission is to feed every worker in the country. It’s off to one heck of a start.
Outstanding Operator: Jason’s Deli
With 40 years of catering experience, Jason’s Deli continues to adapt by integrating tech and innovative packaging to find the right balance between in-store and off-premises orders.
Strategic Pivots: How Global Delivery Players are Diversifying Revenue Streams
Rapid delivery platforms diversify to drive growth in the half-trillion-dollar market, reshaping global consumer habits.
Grubhub Partners with My Place Hotels to Offer Food Delivery
Through the partnership, My Place guests can order on Grubhub via geolocation and QR codes around each property.
Viral TikTok Dishes Available for Delivery through VDC
Social media platform TikTok teams with Virtual Dining Concepts to deliver popular food trends to consumers doors.
ezCater Supports Underrepresented Groups with New Supplier Diversity Program
With two new filters, ezCater aims to help connect customers with small businesses and restaurants owned by underrepresented groups.
Outstanding Operator: Another Broken Egg Cafe
CEO Paul Macaluso knows first-hand how to streamline the off-premises side of a business—building a successful delivery and takeout program from the ground-up with growth plans underway.
Voice AI Surge Continues as More Restaurants Automate Ordering
Jersey Mike’s is the latest fast casual to integrate AI-voice ordering through SoundHound.
Outstanding Operator: The Smoke Shop BBQ
A long-time chef looking for a higher challenge switched to BBQ, leaned on third-party delivery with no qualms about the cost.
Cultural Navigation in Global Restaurant Delivery: Crafting Success Amid Diversity
In the dynamic world of international restaurant delivery, large players like DoorDash, UberEats, and Delivery Hero, alongside their smaller counterparts, face the complex task of tailoring their operating models to diverse cultural needs.
Stuart and UrbanPiper Partner to Accelerate Delivery
Stuart teams up with UrbanPiper for faster order and delivery in the UK, Ireland, and Europe.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Clover Parent, Fiserv, Buys BentoBox
Fiserv, a payment and financial services company that created the Clover POS, signed an agreement to acquire BentoBox.
Research
Why Bad Data Should be Counterpunched
A new study making the rounds shows DoorDash drivers making just $1.45 base hourly pay before tips and making the food-delivery economy at large look pretty dismal. And without real-world data, this is what makes the news. The report appeared on Salon, and a handful...
The Deliverers
Robotic Reindeer Delivering Meals for Uber Eats
Uber Eats is using robotic reindeer to deliver meals in a handful of markets across the country.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Experts Debate Tactics to Boost Delivery Economics
Three delivery, pricing and operations experts shared the latest tactics for improving delivery economics for restaurants.