The Latest News

Qu Develops Smarter Kitchen as Restaurants Prioritize Tech Stacks
Qu is rolling out new equipment for the back of the house with the intention of creating smarter kitchens. This comes as restaurants are looking to consolidate tech stacks, make kitchens more efficient and prioritize first-party ordering.

A New Survey Confirms Off-Premises Prominence
Three out of four transactions these days are for consumption away from the restaurant.

Outstanding Operator: Cava
The brand has seen rapid growth and continues to innovate. From offering a robust, easy app experience to AI video tech that monitors ingredient levels in real time.

Outstanding Operator: Sal’s Pizza
The iconic East Coast brand is in its 35th year of serving three-pound pizzas. Partnerships with DoorDash and Paytronix are part of its secret sauce.

From Food Trucks to On-Campus Dining, TaKorean Sees Growth
The American-Korean fusion concept has expanded to brick-and-mortar locations, food halls and stadiums. Now, it’s setting its sights on colleges.

Outstanding Operator: Portillo’s
Portillo’s charts an aggressive path with new off-premises strategies and a nod to its past.

SoundHound AI Rolls Out New Voice Features and Bets Big on Cars
SoundHound AI continues its mission of presenting ordering options pretty much everywhere.

Kea Introduces An AI Phone System That Can Be Set Up in One Hour
Such tech solutions used to be the province of large brands with large budgets. This one is targeted at independents.

Outstanding Operator: 7 Brew Coffee
A drive-thru experience with a big focus on human connection, from personalized service to building relationships with regulars, is fueling rapid growth for the coffee chain.

Brizo FoodMetrics Is Helping Operators Not Freak Out Over Tariffs
It has a price-shock simulator in place and a tariff-vulnerability index on the way.

Outstanding Operator: Dave’s Hot Chicken
The brand’s growth trajectory has been as hot as its chicken. A number of key decisions about its delivery strategy and tech stack help explain its success. Is it any wonder Roark Capital is interested in buying it?

Grubhub Lays Off 500 Employees After Wonder Integration
CEO Howard Migdal stated the changes “span all teams” as the company works to align its business with Wonder after the takeover was completed in January.
Food On Demand Topics
Finance
DoorDash Posts Best Quarter Since IPO
DoorDash shares rallied 20 percent after reporting double-digit increases in total orders and revenue.
Research
A Look at Delivery Subscription Services Across the World
Delivery subscription services are a staple in the USA, but the situation differs outside of North America.
The Deliverers
A Grubhub Survey Confirms Americans Are Crazy for Chicken
Its annual trends report also indicates which campuses are the most caffeinated.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
ClearCOGS Deploys AI for Clear Forecasting
The vendor serves up a multitude of data points for operators, resulting in savings in food waste and staff sanity.