Loyalty Is a Tool With Many Dimensions and Infinite Upside

Blaze Pizza, Kahala Brands, and Cooper’s Hawk share their secrets for locking in long-term customers.

KFC’s Digital Twin ‘Saucy’ Aims to Capture Gen Z

KFC’s Chief New Concept Officer, Christophe Poirier, talks about the design behind Saucy, the brand’s first spin-off, where technology and digital innovation play a central role.

Pizza Delivery Giants Push Sales as Marco’s Embraces ‘Challenger’ Status

Delivery-and carryout-focused pizza franchises vied for market share in 2023 as consumers continued to spread their spending around.

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Outstanding Operators

Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.

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Food On Demand Topics

Finance

All things finance, mergers, acquisitions and funding from around the industry.

Q&A with Denny’s Virtual Brand Leader Dave Coltrin

Denny's (Nasdaq: DENN) is on track to be a virtual restaurant leader as it rolls out two delivery-only concepts to almost its entire network of 1,700 restaurants across the country. CEO John Miller said in a recent earnings call and appearance at the ICR Conference...

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Research

Data and insights from around the Food On Demand space.

Meals 4 Six-Inch Heels

Meals 4 Six-Inch Heels is not your typical food-delivery startup. For one, the founder isn’t a young, white dude pounding out code in a Bay Area WeWork. Founder Nikeisah Newton is a black, gay and social-justice minded chef living and working in Portland. And her...

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The Deliverers

All the news from the biggest and smallers third-party delivery firms.

Best Practices

What are your peers doing in delivery? Get some of the best practices out there.