Worldly Ghost Delivery Startup Launches in Boise
Boise might not have a reputation for world-class dining or cutting-edge technology, but Crave Delivery looks to change that mindset. In a confluence of fine dining, new delivery trends and new restaurant operational models, the company just launched in Boise and two...
Long-term Outlook Fuels Innovation at Marco’s Pizza
Reached last week, Jacob Webb said sales at his Marco’s Pizza restaurants in Utah are up more than 40 percent compared to the same time last year. “It’s totally unprecedented,” said Webb, who has nine stores in the Salt Lake City market and is also the brand’s area...
McKinsey Restaurant Report Offers Grim Reality, Some Ideas
McKinsey put out a report advising the restaurant industry how it might survive or thrive in the “next normal.” Noting that the pandemic has most severely impacted restaurants in urban areas, the authors outlined nine possible scenarios for the restaurant sector’s...
Survey: Attitudes Shift toward Health; Preferences toward Carryout
In a recent survey, consumers shared their attitudes and perceptions of delivery. In some ways, it has shifted as more people utilize third-party delivery and off-premises in general, but a lot of pre-pandemic attitudes remain the same. In a survey of more than 1,000...
Antitrust Expert Weighs Uber-Grubhub Merger Hurdles
In Uber’s attempt to acquire Grubhub, the second-largest U.S. restaurant delivery service, there are stumbling blocks beyond agreeing to a selling price, which is speculated as being responsible for holding up the deal at present. If financial terms are settled, the...
Delivery Aggregator, MealMe, Aims to Deliver Home-Cooked Meals
The delivery industry isn’t lacking for youthful energy and big ideas. MealMe, a new and still-evolving service from a pair of recent college grads, combines an aggregator function to help consumers price compare delivery options from local restaurants with the...
Delivery Study: Consumers Willing to Pay More to Order Direct
A new study of U.S. consumers shows an increased willingness to pay more to order delivered meals directly from restaurants versus third-party apps, possibly signaling heightened awareness of delivery economics in the eyes of the average consumer. Simon-Kucher&...
DoorDash Announces “Main Street Strong” Campaign
In an effort to help restaurants navigate the recovery phase of the pandemic, DoorDash announced a new “Main Street Strong” initiative that includes new products, programs and policies to help restaurants survive and grow their businesses. That assistance includes...
BurgerFi Joins Reef Kitchens in Delivery-Only Expansion
Preferring the term “neighborhood kitchen” to ghost or virtual kitchen, Miami-based Reef Kitchens is a mixture of both, serving as a delivery-only hub for established restaurants and those that exist purely in online form within third-party delivery apps. Among the...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.