Study Shows Rising Delivery Price Premiums
Gordon Haskett Research Advisors studied average menu pricing premiums for 25 popular restaurant brands, which showed the average premium across the sector has increased to approximately 20 percent over the cost of dine-in. In its “Third-Party Delivery Menu Pricing...
Chick-fil-A Opening Second Ghost Kitchen Facility
After launching its Little Blue Menu virtual restaurant brand in 2021, Chick-fil-A is poised to open a ghost kitchen facility in College Park, Maryland—the fast-casual giant’s second multi-tenant facility after its first in Nashville. First reported by the Hyattsville...
Chick-fil-A Testing Autonomous Delivery in Austin
As one of the primary restaurant trendsetters, Chick-fil-A is testing autonomous delivery with Refraction AI at two restaurants in Austin, Texas, is certainly headline-generating news. Through the partnership, a fleet of self-driving robots in downtown Austin are...
Chick-fil-A Sued in New York Over Delivery Mark-up Allegations
Two Chick-fil-A customers are suing the chain over its “deceptive and untruthful promises” of flat, low-cost meal delivery. The complaint alleges that, in addition to the delivery fees, usually $2.99 or $3.99, the chain “secretly marks up food prices for delivery...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.