The Latest News
The Great Dining-Room Rethink Continues
Potbelly unveils a smaller store design and it’s part of a growing trend.
California’s $20 Minimum Wage Spurs Kiosk Demand at Fast Food Restaurants
Quick-service chains in California are turning to automation tools to boost revenue and cut labor costs in response to the new wage increase.
Grubhub To Provide Delivery for Starbucks
Grubhub follows its Amazon announcement with another blockbuster.
If You are Seeing a Lot of Tech in Restaurants Now, Just Wait
Restaurants are about to get even more gadgety.
ASAP Brings Home and Office Delivery to New York City
ASAP.com, an on-demand delivery platform, has begun offering home and office deliveries in New York City.
Re:Dish Building Infrastructure for Reusable Containers, Dishware
Re:Dish helps foodservice operations switch to reusable containers and dishware, with promises of a superior dining experience.
DoorDash Pilots Restaurant Reservations
DoorDash began a pilot that allows customers to reserve tables for in-person dining.
Uber Eats, Leafly Partner on First-Ever 3PD Cannabis Deliveries
Uber Eats began delivering cannabis to homes in Toronto through a partnership with Leafly, a U.S.-based online cannabis marketplace.
Minnow Bringing Smart Food Lockers to Major Apartment Company
Smart food lockers are set to arrive in more apartments via a new partnership between Minnow Technologies and Bell Partners.
Kat Cole Joins Nextbite as Advisor
Kat Cole, the president and COO of Athletic Greens, has joined Nextbite as an advisor.
Taco John’s Partners with Qu on Revamped Tech Stack
Taco John’s teamed up with point-of-sale software provider, Qu, to deploy a new tech stack.
Olo Unveils ‘Borderless’ Checkout with Virtual Event
Paying the bill will soon involve less friction for customers thanks to a new product from Olo, dubbed Borderless.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Snackpass Merges Takeout with Social Media
If online banking now has a social media function to see which of your friends are sending money to each other, why shouldn’t meal ordering join the party? That’s the basic concept at Snackpass, a three-year-old app designed by Yale students that helps fellow students...
Research
Edison Trends Shows Chipotle Winning in Delivery
A new survey shows Chipotle is capturing the most market share in on-demand delivery among restaurant brands included in new research from Edison Trends that also asked about market share among the delivery providers themselves. Analyzing more than 175,000 anonymous...
The Deliverers
Serve, Uber Eats Scale Up Autonomous Delivery Plans
Serve Robotics announced plans to drastically expand its partnership with Uber Eats.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Thanx, Ovation Partner with Goal of Deeper Customer Connection
Thanx and Ovation formed a new partnership to bridge the gap between loyalty and guest feedback. Early users say the combination allows them to get closer to their customers. The two companies are now integrated, so when a customer leaves feedback with a restaurant in...