Loyalty Is a Tool With Many Dimensions and Infinite Upside

Blaze Pizza, Kahala Brands, and Cooper’s Hawk share their secrets for locking in long-term customers.

KFC’s Digital Twin ‘Saucy’ Aims to Capture Gen Z

KFC’s Chief New Concept Officer, Christophe Poirier, talks about the design behind Saucy, the brand’s first spin-off, where technology and digital innovation play a central role.

Pizza Delivery Giants Push Sales as Marco’s Embraces ‘Challenger’ Status

Delivery-and carryout-focused pizza franchises vied for market share in 2023 as consumers continued to spread their spending around.

The Latest News

In All Fairness, Foodsby Revamps Fees for Restaurant Partners

In All Fairness, Foodsby Revamps Fees for Restaurant Partners

Foodsby has reformatted its commission structure with an eye on fairness—both for its restaurant partners and its own bottom line. After dropping commissions to 3.5 percent during the early days of COVID, the workplace-focused meal provider is going public with its reinvention in hopes of attracting restaurants put off by the high fees of third-party delivery and catering marketplaces.

read more
Slice Rolls Out Pizzeria Scores

Slice Rolls Out Pizzeria Scores

Slice, the third-party delivery marketplace exclusively for independent pizzerias, announced a new Pizzeria Score tool to allow consumers to rate the more than 14,000 pizza shops in its network. According to the New York-based company, early tests of the Pizzeria Score function showed that it can “help double or even triple orders” while fostering increased customer loyalty.

read more

Trending Articles

News Briefs


OPU

Outstanding Operators

Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.

Click here to learn more

Food On Demand Topics

Finance

All things finance, mergers, acquisitions and funding from around the industry.

Delivery Space could See Major M&A Activity in 2017

By Nick Upton
Caviar’s late 2016 acquisition of Philadelphia food-delivery startup Main Line Delivery put an end cap on the M&A activities in the food-on-demand realm. And deals like it could make 2017 a banner year for M&A in the space.

read more

Research

Data and insights from around the Food On Demand space.

Get a Jump on the Future at FODC

The stakes aren’t as high as the days when a national pizza company promised your pizza in 30 minutes or it’s free (not surprisingly there were accidents, some more than just fender-benders), but the need to get up to speed on delivery quickly is sweeping the...

read more

The Deliverers

All the news from the biggest and smallers third-party delivery firms.

Best Practices

What are your peers doing in delivery? Get some of the best practices out there.

Serve Robotics Raises $13M After Uber Spinoff

Serve Robotics just raised $13 million in a seed extension round to grow its sidewalk delivery bot operations in new markets and with new partners. The company was built inside Postmates under the company's Postmates X division that explored cutting-edge technologies....

read more