The Latest News
Wix Expands Square Integration
Wix announced an extended integration with Square allowing restaurants to sync their Wix Restaurants site with their Square accounts.
Velvet Taco Looks to Off-Premise Growth with Redesigned “Taco Lane”
Velvet Taco debuts redesigned ‘Taco Lane’ in North Frisco, setting precedence for future openings with emphasis on to-go.
Lunchbox Gives Processing Power Back to Operators with New Payments Tool
Online ordering company Lunchbox unveils a new feature that gives restaurants more flexibility in controlling their payment processes.
Union Square Hospitality Group Selects Thanx to Power Loyalty
By partnering with Thanx, the hospitality group will deploy new iOS and Android apps featuring a revamped loyalty program and ordering experience.
Virtual Operations Help ‘Fill the Gaps’ for Famous Dave’s Parent
Casual dining is still hurting as the COVID-19 pandemic keeps many customers from dining in. That has BBQ Holdings, the parent company of Famous Dave’s and Granite City, using virtual outlets to bridge the ongoing sales hole. “How do you fill those gaps? We really...
Franchisors Tackle the Delivery World for Entire System
The last couple of months have been “crazy” for Moe’s Southwestern Grill while many of the pending projects the franchise had in the works were rolled out quickly to meet the demands caused by the pandemic, such as a free delivery campaign at 550 stores, Tad Low,...
Bolt Bikes Lands Investment, Rebrands as Zoomo
Bolt Bikes, the e-bike manufacturer that’s focused on the delivery market and led by a former Deliveroo exec, announced it landed an eight-figure investment designed to help it expand operations in the United States, while also moving into new categories globally....
Restaurant Delivery Programs Go Native
Native delivery has emerged as one of the biggest themes of the year, said Food On Demand Editor Tom Kaiser, as restaurant operators seek to improve the economics of delivery and maintain more control over the experience. “The economics of third-party delivery are...
Foodski Delivers to Boaters Adrift at Mealtime
Drones was the original idea for delivering meals to boaters on White Bear Lake in Minnesota’s Twin Cities, but “I thought that wouldn’t work with people who had a couple of drinks,” said Dylan Dierking, founder of Foodski, a jet ski delivery service, most likely “the...
Key COVID Insights from Third-Party Platforms
In the hour-long Deep Dive panel during the Food On Demand Conference, leaders within the four major third-party networks shared some critical insights about the space. To see the whole panel and soak up all everything they discussed as well as many other great...
Brinker, DoorDash Detail Strides in Delivery Partnership
About 18 months ago, Brinker International had something like 50 delivery partners across its 1,600-plus Chili’s and Maggiano’s locations, didn’t want to sign an exclusive deal with a third-party delivery service and didn’t even believe in the incrementality of...
Will Tech Torpedo the Human Element? FOD Panel Says No
The talk was all tech at the Restaurants of the Future panel at the virtual Food On Demand Conference. But Editor Tom Kaiser ended with a "sentimental" question for the panelists. Does all the technology take the human element out of the dining experience? "Am I...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
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Research
Cowen Sees Accelerating Growth in Food Delivery Industry
With insight from four restaurant industry and some anecdotes from the Food On Demand editorial team, financial services and research firm Cowen released its latest delivery report suggesting the restaurant delivery market is still accelerating as more investment dollars continue flowing into the category.
The Deliverers
Gopuff Reportedly Delays IPO After More Layoffs
Reports that Gopuff delayed its IPO and laid off more employees are the latest mile markers as the instant delivery category experiences significant challenges over the last year.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Business Models at Odds in the Digital Grocery Business
Like restaurants, grocers are struggling to find a happy medium with third-party delivery providers.