The Latest News
Blue Apron Reaches New Audiences Via DoorDash
The meal kit delivery service is now available in 11 markets, including major hubs like New York City via DashMart.
Flyby Raises $4M, Launches Phoenix Drone Delivery
Flyby Robotics raised $4M in a pre-seed round, and began drone deliveries in the Phoenix area.
FOD Undercover: Ordering Virtual Brands for Lunch
The Food On Demand team waded back into the pool to see if virtual brands have progressed in terms of packaging, quality and value.
Domino’s Rolls Out In-Car Ordering, as Carryout Drives Sales Over Delivery
Domino’s has introduced in-car ordering via Apple CarPlay that lets customers order directly from their dashboards.
Panera, Aramark Discuss Harnessing Customer Data
In a conversation on day two of the Food On Demand Conference, executives from Panera Bread, Aramark, Foodservice Results and IFBTA discussed properly utilizing customer data, marketing and how to prepare for the future of the foodservice industry. For Chris...
Curbside Provider, Swipeby, Crowdsources its Next Investment
Swipeby, a platform turning restaurants into virtual drive-thrus with curbside pickup, has launched a crowd investing campaign with Republic that has raised more than $150,000 from hundreds of investors in less than six days. The open-source round will be open through...
DoorDash Gets into Grocery
Shortly after announcing its move into the convenience-store space, DoorDash, the largest third-party delivery service in the U.S., announced its first move into grocery through partnerships with grocers across the country. Customers in the Bay Area, Los Angeles,...
Tracking the Shifting Expectations for Food Delivery
Researchers from the University College London found the average time it takes for a new habit to stick is 66 days, though individual times varied. If you extrapolate this statistic to the behavior consumers were forced to develop as a result of the pandemic, experts...
Independents Desperate to Fit into the New Normal
Independent restaurant operators are navigating some of the most brutal effects of the COVID-19 pandemic. Even multi-unit operators in great markets have seen radical changes in the last several months, as they described in a Food On Demand Conference panel discussion...
Alinea, Tock Owner Outlines Fine Dining’s To-Go Pivot at FODC
What is it like to run a restaurant reservations platform during a pandemic, Food on Demand Editor Tom Kaiser asked the founder of Tock to kick off today's virtual FOD conference. "It took work that was interesting, and made it important," replied Nick Kokonas in a...
Postmates Founder, Pioneer in Ride-Sharing for Stuff, Kicks Off FODC
Bastian Lehmann, CEO and co-founder of Postmates, was man of the hour as his keynote address kicked off the third annual Food on Demand Conference today, for the first time in all-virtual format. That’s because Uber is set to buy Postmates, which is a distant fourth in market share at 8 percent but nonetheless mighty, Lehmann maintains, especially as a third-party delivery pioneer.
Square Report Shows Top 50 Cities Adopting E-commerce
In a brief report looking at the top 50 metro areas in the U.S., Square, a payment processing tool for online ordering, highlights which cities have seen the biggest percent increase in new sellers moving online in response to the pandemic. The list is headlined by...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
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Research
Inside Coborn’s Delivers: A High-Tech, Bizarro Grocery Store
I dream of a bizarro-world grocery store where the shelves are fully stocked, confusing ads are banished and the inefficiency of crying babies, unhurried seniors and flustered moms are nowhere in sight—it’s just me, my cart and a Supermarket Sweep-like blast up and...
The Deliverers
Starship, Grubhub Bringing More Robotic Deliveries to Colleges
Grubhub and Starship are bringing delivery robots to five additional U.S. college campuses by the end of the year.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Tattle, Thanx Collaborate on Guest Feedback Integration
Two of the biggest names in the customer experience and retention categories—Tattle and Thanx—have teamed up through a new partnership.