The Latest News
Happy Cashier Survives an Internet Backlash. Can It Survive Kiosks?
Happy Cashier offers a way for operators to significantly reduce labor costs. But it requires outsourcing jobs overseas.
PizzaForno Brings the First Pizza Vending Machine To California
PizzaForno is making hot pizza available to Rancho Cordova consumers 24/7 and with no tipping required.
Grubhub Adds 60 More Campuses, Sees Avenue as Growth Driver
Despite a decline in overall order volume, one segment of Grubhub continues to see significant growth, all thanks to students.
Coco’s Hybrid Fleet of Food Delivery Robots Poised for Major Urban Rollout
Through partnership with Uber Eats, Coco’s robots are making deliveries for Los Angeles-area restaurants including Dog Haus.
Uber’s Revenue Up 11 Percent as Delivery, New Verticals Rise
Uber slightly missed analyst expectations, but posted growth in active users and delivery bookings.
DoorDash Posts Best Quarter Since IPO
DoorDash shares rallied 20 percent after reporting double-digit increases in total orders and revenue.
Nestle Invests $100M in Wonder
New York-based Wonder Group received a $100-million investment from Nestle.
Toast Launches App to Manage Restaurant Operations On-the-Go
Toast launches app that allows operators to run restaurant operations from their phones by gaining visibility into real-time sales, traffic and labor data.
Mini Melts Ice Cream Explores All Channels in Growth Push
Mini Melts is expanding its points of distribution with automated kiosks, wholesale distribution, partnerships with C-stores and pharmacies, among others.
Craveworthy and C3 Partner to Franchise Mediterranean Fast-Casual Brand
Food-tech figure, C3, is collaborating with
Craveworthy Brands, to franchise fast-casual restaurant Soom Soom.
Domino’s Sees Delivery Sales Fall After Incentivizing Customer Pickup
A year after a national ad campaign incentivized Domino’s customers to pick up their pizzas rather than having them delivered, its customers have followed suit.
TGI Fridays Using C3, Krispy Rice Sushi to Expand its Menu
TGI Fridays expects to generate millions in incremental revenue annually from the addition of C3’s Krispy Rice virtual concept.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Misfits Market Report Shows Growth, Big Plans Post SoftBank Investment
Misfits Market unveiled its 2021 annual report on the heels of a major new fundraise. In short, customers have found a lot of beauty in the "ugly" food delivery service. The company launched in 2018 in Philadelphia, hand delivering fruit and veggies that grocery...
Research
Subway Leaning Harder on Third-Party Delivery, Discounted Promotions
With fewer drive-thrus than some of its prime competitors, Subway has leaned hard on a third-party delivery strategy that is helping the mega-brand—with $16.2 billion in annual systemwide sales—post weekly sales gains after a year’s worth of work to roll out and...
The Deliverers
ASAP Food Delivery Ceases Operations, Files Bankruptcy
ASAP, formerly known as Waitr, shuttered its food and delivery operations Tuesday and filed for Chapter 7 bankruptcy.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Chipotle Founder Steve Ells Wants to Change the Way Restaurants Operate with Kernel
The plant-based, cashier-less eatery has no seating and is operated mostly by robotics.