The Latest News
Franchisors Lean On Loyalty to Leverage Customer Data and Drive Sales
Brands like Dunkin’, GoTo Foods, and Cilantro Taco Grill are using loyalty apps to boost customer engagement, personalize offers, and drive traffic—while giving consumers value in return.
California Pizza Kitchen Asks, ‘Do You Want Fries With That?’
Its collaboration with virtual brand Man Vs. Fries is an unexpected zig from a brand known for its pizza zag. And it’s not done taking chances.
Starship and Topanga Launch Reusable Packaging for Robo-Deliveries at College
Through the ReusePass program, students can choose reusable containers for their food orders via the Starship app.
Coco Delivery Bots Update Tech and Expand to Chicago
After a few years under the radar, fine-tuning its tech, the robotic delivery company has launched in the Windy City.
C3 Brings its Virtual Brands onto Private Jets
C3 partnered with private aviation network Xo to bring its virtual brands on board chartered and shared flights.
Uber Eats Debuts Multi-Store Ordering
Uber Eats introduced multi-store ordering that allows consumers to order from two restaurants, C-stores or liquor stores at the same time with no additional fee.
Report Predicts Doubling of North American Delivery Market
A new market report from Research and Markets says the North American online food delivery market could more than double by 2028.
Onfleet Names Andra Munteanu as First Chief Product Officer
Munteanu will leverage experience leading product teams at B2B SaaS and supply chain logistics companies to continue to enhance Onfleet’s product suite.
Clover, BentoBox Deepen Integration Focused on Revenue, Data and Loyalty
Clover’s parent company, Fiserv, announced it’s deepening its integration between its POS and BentoBox’s marketing and commerce platform.
Loop Aims to be Co-pilot for Profitable Delivery Strategies
San Francisco-based startup offers an array of products for restaurants to automate backend operations and deploy profitable delivery strategies.
Tray Sees Opportunity after Toast Fee Fracas
Tray sees an opening to bring cloud-based POS to legacy hardware with no mandated credit card processing.
Wonder’s Next Pivot: Buying Blue Apron
Months after abandoning its van-based business model, Wonder purchased Blue Apron for $103 million.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Snackpass Nabs $70 Million for Highly Social Digital Ordering
Super-social digital ordering platform Snackpass raises big money for growth.
Research
Apex Unveils Smart Takeout Lockers for Restaurants
In quick-service restaurants, where every second is scrutinized and monetized, taking out inefficiencies has been drilled down to the microscopic level. To reduce unnecessary human interaction and make it easier and faster for customers to pick up to-go orders, an...
The Deliverers
Grubhub Celebrates Member Appreciation Month with Exclusive Deals
The 5-week long promotion, dubbed Gold Days of Grubhub+, gives diners discounts and free items from various chains and stores.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
SoundHound Collabs with Olo, Further Scaling Voice AI Ordering in Restaurants
Voice AI company SoundHound integrates with Olo to help restaurants drive more orders and free up staff time.