The Latest News
Key Trends Shaping the Restaurant Industry in 2025
From closures to automation, AI advancements, and ongoing investment in off-premises we explore predictions for the year ahead.
Grocery Delivery Is On the Ascendance. Some Grocers Are Worried.
A Deloitte study shows just how rabidly consumers value convenience from their grocery stores.
UrbanPiper Completes Ordermark Integration and Aims for U.S. Growth
It’s been more than a year since integrations provider UrbanPiper acquired Ordermark. It’s now looking to 10X its U.S. presence by 2027.
CFOs Marvel at Strength of Third-Party Delivery
Top finance officers gathered at the Restaurant Finance & Development Conference and agreed that off-premises sales have a high ceiling.
Uber Adds AI Assistant, Other Features to Help Customers Save Money
Uber has rolled out a host of new features designed to save consumers time and money, including a new AI assistant.
GoTab Debuts Pocket POS, Self-Ordering Kiosks
GoTab has released its new SElf-Ordering Kiosks built for high-volume venues, as well as its new Pocket POS device for servers.
A Look at Delivery Subscription Services Across the World
Delivery subscription services are a staple in the USA, but the situation differs outside of North America.
Uber Partners with Deliverect on Direct Order Integration
Uber is growing its white-label delivery offering through an expanded partnership with Deliverect.
DoorDash Adds Grocery Partners as Instacart Goes Public
DoorDash is ramping up its presence in the grocery delivery sector, adding eight new store partners to its marketplace.
Bringing an ‘Infusion of Heart,’ Atul Sood is Kitchen United’s New CEO
Weeks after Michael Montagano departed for Dog Haus, Kitchen United Chief Business Officer Atul Sood has been promoted to CEO.
Uber Eats, Deliveroo, Just Eat, sign UK Road Safety Charter
The voluntary charter comprises ten road safety principles, aiming to keep motorcycle couriers and other road users safer.
DoorDash Increases Safety Measures to Halt Underage Alcohol Orders
The company is blocking deliveries to campuses in Massachusetts and requiring further compliance training.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Novel Ghost Operator JustKitchen Set to Land in U.S.
JustKitchen is riding a wave of investment and success in Asian markets into the frothy waters of U.S. ghost kitchen industry. The company just raised $24 million for several international expansion projects that also include Singapore and the Philippines. The key...
Research
FOD Lab: Burrito Delivery Challenge
After dipping spoons into delivered ice cream this summer, four members of the Food On Demand brain trust ordered burritos for lunch on a perfectly normal, 25-degree day in Minneapolis. Looking for a mix of variety and control, we ordered from two national chains and...
The Deliverers
Uber Eats Debuts Multi-Store Ordering
Uber Eats introduced multi-store ordering that allows consumers to order from two restaurants, C-stores or liquor stores at the same time with no additional fee.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Walmart’s Drone Delivery Service Expands Wings in Dallas
Walmart teams with on-demand drone company Wing, expanding aerial delivery to over 60,000 homes.