The Latest News
Uber Eats Launches Driverless Food Delivery with Waymo
Waymo’s autonomous vehicles are now delivering Uber Eats orders to consumers in the Phoenix-area.
ASAP Food Delivery Ceases Operations, Files Bankruptcy
ASAP, formerly known as Waitr, shuttered its food and delivery operations Tuesday and filed for Chapter 7 bankruptcy.
Outstanding Operator: Sweetgreen
The chain is being recognized for its cutting-edge technology and off-premises strategies that are aimed at meeting consumers where they are.
Bojangles Joins Forces with Bikky for Digital Transformation
Bojangles has partnered with Bikky for their data and analytics services with plans to implement the technology in all 800 locations.
Chipotle to Test Robotic Makelines
Chipotle partners with tech company Hypen to test an automated makeline that assembles digital orders via a moving conveyer belt.
Five-Year Forecast: U.S. Online Grocery Sales See Growth
Brick Meets Click projects online grocery to grow nearly 12 percent through 2027, driven by an expected uptick in pickup services.
7-Eleven Rolls Out Self-Driving Delivery Robots
7-Eleven launches autonomous robot delivery via Serve Robotics, delivering items to customers in Los Angeles.
DoorDash, Roku Bring On-Screen Meal Delivery to Streamers
Roku has teamed up with DoorDash for on-screen meal delivery, including free DashPass trials for Roku account holders.
Newk’s Eatery Launches AI Phone Ordering
The fast-casual chain has partnered with Kea, to triage incoming phone calls, upsell, take orders and confirm payments.
Restaurants Adopt Automation to Navigate Industry Challenges, Survey Says
Survey finds that more businesses are using technology to streamline operations with less staff amid macroeconomic challenges.
Bartaco’s Data-Driven Differentiation
While growing Bartaco, CEO Scott Lawton is focused on avoiding traps that have degraded the previous class of once-buzzy restaurants.
Drizly Alcohol Delivery Comes to Gopuff
Drizly, an Uber subsidiary, announced a new partnership with instant delivery provider Gopuff for alcohol on demand.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Beyond Reservations, Wisely Focuses on Lifetime Loyalty
Wisely is a waitlist platform that helps restaurants unlock customer lifetime value, which helps CFOs make tough decisions as the industry faces increased competition and strained financial resources.
Research
Using Boots on the Ground to Promote Delivery, Catering
With more restaurants and delivery brands vying for customers’ attention, along with the plethora of online marketing channels, it’s getting harder to promote a restaurant that could use more eyeballs on it. A new company has added a more personal option to the...
The Deliverers
Uber Adds AI Assistant, Other Features to Help Customers Save Money
Uber has rolled out a host of new features designed to save consumers time and money, including a new AI assistant.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Beer Tech Company BarTrack Gives ‘Bird’s Eye View’ into Draft Waste, Quality
BarTrack’s SmartDraft sensor plugs right into draft lines with no moving parts, giving operators insight into real-time data on keg levels, pressure, line temperature and more.