The Latest News
Starship Technologies Has Data That Shows Students Love Robots
Many students consider them their besties.
Mellow Mushroom Modernizes with Digital Tools and New Prototype
The chain is embracing digital transformation with upgraded kitchen operations and new off-premises efficiency.
Medallia Knows What Consumers Will Pay For Delivery
Its latest survey results show how powerful brand loyalty can be.
Taco Bell Adds Photo Booth in Drive-Thru for Super Bowl
Taco Bell’s Live Más Drive-Thru Cams campaign lets customers pose for a chance to appear in its 2025 Super Bowl ad.
Walmart’s Drone Delivery Service Expands Wings in Dallas
Walmart teams with on-demand drone company Wing, expanding aerial delivery to over 60,000 homes.
PepsiCo to invest $175 million in Instacart as Grocery Delivery Hub Goes Public
Instacart discloses a major investment from PepsiCo, as the grocery delivery service makes public its filing for a long-awaited stock market launch.
Starship Delivery Robots Roll out to more Campuses with Updated Tech
Starship Technologies adds new campuses, wireless charging and voice customization to delivery bots ahead of new school year.
FOD Interview: Kitchen United CEO Montagano Departs for Dog Haus
Kitchen United’s long-time CEO, Michael Montagano, is stepping down from the ghost kitchen pioneer and is taking the reins at Dog Haus.
Grubhub Brings Amazon’s ‘Just Walk Out’ Tech to Campus Partners
Students can save time by skipping the check out line, as items are automatically charged through their synced campus payment method in the Grubhub app.
DoorDash Developing AI-Powered Voice Ordering for Restaurants
DoorDash is developing an AI-powered system to help restaurants take orders over the phone without using any dedicated merchant manpower.
Evergreens Selects Bikky for Data Analytics, Marketing
Evergreens has selected Bikky as its customer data and analytics partner.
Restaurant Delivery in Europe: Navigating the Culinary Frontier
Kicking off the first FOD International, Peter Backman of theDelivery.World examines the key differences between meal delivery in Europe versus in North America.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Grubhub Responds to Multiple Merger Lawsuits
A year after entering a merger plan with Just Eat Takewaway.com, Grubhub is defending itself against a handful of shareholder lawsuits. In all, 14 lawsuits have hit the courts alleging various issues in the merger agreement. One suit alleges the company violated key...
Research
UPS Gets Landmark Aerial Drone Approval
UPS announced in October that it had achieved the highest level of FAA certification for drone deliveries, the FAA’s Part 135 Standard certification. It might sound like government word salad, but UPS and drone partner Matternet have been awarded a landmark license to...
The Deliverers
A Look at Delivery Subscription Services Across the World
Delivery subscription services are a staple in the USA, but the situation differs outside of North America.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Fazoli’s Tests AI to Streamline Drive-Thru Services
The 220-unit quick service Italian chain is testing voice AI ordering in 12 of its drive-thru locations