The Latest News
Could Voice AI Be Your Most Effective Drive-Thru Cashier?
Humans are slower and don’t love to suggest sell. Technology doesn’t mind.
Wonder Acquires Grubhub for $650 Million
Marc Lore’s Wonder has purchased Grubhub, with the deal set to close in Q1 2025, aiming to create a “super app” for meal-time services.
Texas Roadhouse Looks To Chick-fil-A For Reconciliation Insights
It’s part of its drive to add third-party delivery widely in 2025.
Fast-Casual Brands Should Be Ready to Adapt, Say Qdoba, Portillo’s Executives
The brands discuss adapting to trends with new technology and creative social media marketing at the Restaurant finance and Development Conference.
Signature Systems Aims to Streamline Delivery with Customizable Third-Party Fulfillment
Realizing the issues operators face while managing off-premises delivery, Signature Systems has launched “PDQ 3PF” a tailored approach that ensures the lowest third party delivery rates while automatically dispatching drivers.
Dog Haus Expands in Alabama, Texas
Dog Haus has signed agreements to open a total of six locations, three each, in Alabama and Texas.
American Dining Habits Lean Towards Takeout, Delivery as Convenience Trumps All
Since the onset of the pandemic, consumers are sticking to their takeout and delivery trends, according to a survey by U.S. Foods.
Standing Among Giants, Chowly Scales Up
After acquiring Koala, Chowly CEO Sterling Douglass is focused on bringing better tech to SMB restaurants.
Study Finds Grocery Delivery Less Sustainable than In-Store Shopping
New research examines the impact, energy use, emissions, and traffic congestion of grocery delivery and whether there may be a better way to manage and optimize deliveries.
Grubhub Relaunches its Grubhub+ Subscription Plan
Grubhub has relaunched its Grubhub+ subscription program that brings new features and additional ways for members to save on deliveries.
New York City Clamps Down on Takeout, Delivery, Single-Use Plastic
New York City’s “Skip the Stuff” bill will prohibit restaurants from providing plastic utensils, condiment packets, extra containers or napkins for takeout or delivery.
DoorDash Debuts Self-Serve Integration Onboarding Capabilities
DoorDash has expanded its partnerships with itsaCheckmate and Deliverect, enabling restaurants to onboard to its marketplace directly from their point-of-sale systems.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Slice Closes $40M Investment to Keep Growing
Slice is on the receiving end of a big block of mozzarella as two former Twitter execs joined the Cross Creek investment firm on a $40 million Series D funding round to help the New York-based pizza-focused delivery service kick off its latest round of growth.
Research
Kitchen Pods Are Somewhere Between Food Trucks and Ghost Kitchens
Kitchen Podular CEO Michael Manion has placed himself at the leading edge of both the off-premises shift in restaurants and the broader desire for social experiences that’s disrupting many industries beyond foodservice. With a background in flashy in-person events and...
The Deliverers
DoorDash Increases Safety Measures to Halt Underage Alcohol Orders
The company is blocking deliveries to campuses in Massachusetts and requiring further compliance training.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Deloitte Study Underscores the ‘Takeover of Takeout’
A new Deloitte survey shows 70 percent of people are ordering as much takeout or delivery than they did before the pandemic.