The Latest News
Piada Italian Street Food Refocuses Loyalty Program Around Spending
The brand is making it more rewarding to drop dough. Grazie!
Survey Highlights Impact of Grocery Delivery on SNAP Recipients
A DoorDash survey of over 2,400 SNAP recipients found that 78 percent prefer using their benefits for grocery delivery rather than shopping in-store, citing accessibility and reduced stigma.
HungryPanda Secures $55 Million to Expand Asian Food Delivery Services in U.S.
The funding will ramp up the company’s presence in the U.S. and explore options to serve more diverse communities across North America.
Another Broken Egg Café Launches Lunch Items and Plans for Catering and Delivery Growth
The breakfast and brunch brand goes bigger on lunch and leans on its off-premises operations.
DoorDash Hits Record for Non-Restaurant Orders
DoorDash set a record for the most non-restaurant orders in a single day on Mother’s Day.
Grubhub Adds New Features in Restaurants Portal
Restaurants on the Grubhub platform have access to a new round of updates in the Grubhub for Restaurants portal.
GoTab Integrates with OpenTable
GoTab has partnered with OpenTable promising faster turns and a smoother-running front-of-the-house.
Delivery Apps Help Papa John’s, Zaxby’s Meet Customers Where They Are
Panelists discuss how franchisors are adjusting to working with third-party delivery companies at the 2023 FODC.
Zipline Continues to Expand Drone Food Delivery in U.S.
Zipline has teamed up with Seattle-based Pagliacci Pizza to deliver pizzas via aerial drones, following a recent partnership with Sweetgreen.
Panelists on Next-Gen Payments and Customer Experiences at FODC 2023
With the restaurant space continuing to evolve and transform with next-generational tech, leaders in the industry dove into how the evolution can benefit customers.
Uber Unveils New Features for Family, Teens and Travel
Uber announced a round of updates and new features enabling family profiles and teen accounts, among others.
After Lofty Heights, Nuro Again Lays Off Hundreds
Six months after laying off 20 percent of its staff, Nuro has reportedly laid off 30 percent of its remaining workforce.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
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Finance
As Delivery Matches Rides, Uber Posts $968M Quarterly Loss
Uber announced its fourth-quarter financial results, which also included full-year results for 2020. The prime highlights are year-over-year delivery bookings up nearly 130 percent as food delivery has pulled even with its ride-sharing business. Even so, Uber reported a net loss of $968 million for the quarter.
Research
Nuro Founder: No ‘Rosie’ Coming Soon
Dave Ferguson, one of the co-founders of Nuro, said there’s no “Rosie” in sight yet, but automation companies like his are the first step toward a massively automated future. Ferguson is one of the cofounders of the automated-delivery vehicle maker that is currently...
The Deliverers
Minneapolis Nixes Rideshare Wage Bill
Minneapolis Mayor Jacob Frey vetoed a proposed ordinance that would have significantly raised the minimum wage for rideshare drivers.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Zipline Continues to Expand Drone Food Delivery in U.S.
Zipline has teamed up with Seattle-based Pagliacci Pizza to deliver pizzas via aerial drones, following a recent partnership with Sweetgreen.