Loyalty Is a Tool With Many Dimensions and Infinite Upside

Blaze Pizza, Kahala Brands, and Cooper’s Hawk share their secrets for locking in long-term customers.

KFC’s Digital Twin ‘Saucy’ Aims to Capture Gen Z

KFC’s Chief New Concept Officer, Christophe Poirier, talks about the design behind Saucy, the brand’s first spin-off, where technology and digital innovation play a central role.

Pizza Delivery Giants Push Sales as Marco’s Embraces ‘Challenger’ Status

Delivery-and carryout-focused pizza franchises vied for market share in 2023 as consumers continued to spread their spending around.

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Outstanding Operators

Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.

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Finance

All things finance, mergers, acquisitions and funding from around the industry.

Home Chef Delivery App WoodSpoon Raises $2 Million

Billed as an "on-demand craft food marketplace," WoodSpoon has raised $2 million in seed funding to expand its operations. The company, which we profiled back in July, essentially connects customers to home chefs. It started because the two Israel-born co-founders...

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Research

Data and insights from around the Food On Demand space.

Uber Reportedly Eyes European Grocery Play

Ride-hailing giant Uber is reportedly eyeing the European grocery market, with Bloomberg reporting it’s looking to start grocery delivery to compete with Deliveroo and Just Eat—the continent’s two largest third-party delivery brands. Evidence: “We’re currently...

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The Deliverers

All the news from the biggest and smallers third-party delivery firms.

Best Practices

What are your peers doing in delivery? Get some of the best practices out there.