The Latest News
KFC Tests New Tech in Orlando
KFC is using Orlando as ground zero for new digital innovations around its kiosks and drive-thru.
Hang Gives Consumers a Personalized Experience and Operators Their Names
Hang uses AI to customize offers and make loyalty fun.
Juicer Parts Ways with Dynamic Pricing Product
CEO and Co-Founder Ashwin Kamlani said the company will pivot toward a broader revenue management solution for the restaurant industry.
OLHSO Launches an Automated Mobile Restaurant
Residents in Foster City are getting a first look at something truly original.
Temp-Controlled Smart Delivery Box Enters U.S. Market
The DeliBox is designed to secure the bridge from the restaurant to the table without compromising food quality or temperature.
With New Venture, Ex-Olo Execs Launch 858 Partners
Formerly of Olo, Marty Hahnfeld and Juan George launched 858 Partners to advise and invest in restaurant tech.
ItsaCheckmate Expands Platform with Open Tender Acquisition
ItsaCheckmate is dramatically expanding its feature set with the acquisition of Open Tender.
Qu Names Niko Papademetriou as Co-Founder
Restaurant technology platform Qu appoints Niko Papademetriou to co-founder. Niko has been central to the company’s growth for nearly a decade.
DoorDash Now Accepts Cash for Select Orders
DoorDash adds cash on delivery payment option for first-party orders made through DoorDash Drive.
Former Wingstop CEO Charlie Morrison Back to Building at Salad and Go
One year after becoming the CEO of Salad and Go, CEO Charlie Morrison aims to hit 1,000 locations.
Presto, ChatGPT Collab to Make AI Drive-Thru Ordering More Human-Like
Presto will leverage ChatGPT’s large language model to create more natural, human-like responses to drive-thru customers.
Lunchbox Unveils Catering Platform
Lunchbox introduces Catering 2.0, a management suite for restaurants that aims to streamline the guest catering experience from end-to-end.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
DoorDash Shareholders Could See 816% Return from IPO
The expected DoorDash IPO is set for December 8, when the company hits the public markets. It filed a detailed prospectus (S-1) in mid-November (which you can read all about here). In short, the company reported $1.9 billion in revenue and a loss of $149 million in...
Research
First-Person Look at Delivery is Less Than Flattering
A New York Times writer’s 27 hours as a third-party delivery courier brought some of the industry’s last-mile ugliness to the masses last week. It does not paint the industry in a kind light, and just reading it is enough to trigger anxiety, as writer Andy Newman gave...
The Deliverers
DoorDash Brings Delivery-Focused Food Hall to San Jose
With a goal to assist restaurants in growing their business beyond traditional brick-and-mortar models, DoorDash debuts what it calls a “reimagined food hall” bringing 10 local, regional and national restaurants under one roof.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Newk’s Eatery Launches AI Phone Ordering
The fast-casual chain has partnered with Kea, to triage incoming phone calls, upsell, take orders and confirm payments.