latest posts

After Off-Premises Tests, Famous Dave’s is Ready to Grow Again

By Tom Kaiser | April 1, 2021

As the parent company of Famous Dave’s gradually transitions away from table service and large-format restaurants, BBQ Holdings is distilling what it’s learned from years of delivery-focused experiments to come out of the pandemic swinging as it shifts into growth mode.

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FOD Tech Stack Event: Delivery DIY or Outsourcing?

By Tom Kaiser | April 1, 2021

During the final session of FOD’s Building Your Off-Premises Tech Stack event, Grubhub’s Liz Bosone joined OrderB4’s Randy Murphy and Leah Willis, digital systems and technology manager at Flour Bakery + Cafe, to discuss whether restaurants should go it alone or outsource their delivery programs.

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Slice Unveils Proprietary POS for Local Pizzerias

By Tom Kaiser | April 1, 2021

During its annual Make Conference, Slice unveiled a proprietary point-of-sale system called Slice Register for the more than 15,000 independent pizzerias on its platform.

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Woflow Raises $3.5M for its Merchant Data Platform

By Tom Kaiser | April 1, 2021

Woflow, a data infrastructure company behind some of the highest growth online ordering and food delivery platforms, has raised $3.5M in seed funding to launch what it calls the world’s first Merchant Data Platform.

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Pizza Hut’s President on Reclaiming the Brand’s Mojo

By Tom Kaiser | March 25, 2021

Pizza Hut President Kevin Hochman said the brand is reclaiming its reputation for culinary innovation and retooling its business for a permanently larger percentage of off-premises sales.

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FOD Tech Stack Event: Digital Ordering Update

By fodnews | March 25, 2021

Ordermark CEO Alex Canter and Lunchbox CTO Andrew Boryk joined Tom Kaiser for an update on digital ordering after years of massive changes in the restaurant scene.

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DoorDash Launches Same-Day COVID Test Delivery

By Tom Kaiser | March 25, 2021

DoorDash announced that it will begin facilitating same-day delivery of COVID-19 PCR test collection kits across the U.S through partnerships with Vault Health and Everlywell, two digital health companies.

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Revolution Adds Google Search, Maps Integration

By Tom Kaiser | March 25, 2021

Restaurant Revolution Technologies has added direct ordering capability through Google Search and Google Maps. Through the Washington-based company’s digital ordering platform, Order One, its supported restaurants will soon see an “Order Online” button appear on their business profile on Google.

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Pasqually’s Pizza Won’t Fade Away with the Pandemic

By Nicholas Upton | March 25, 2021

For a lot of casual-dining brands, virtual brands have a temporary air. The dozens of wing concepts seem likely to fade away as soon as dine-in traffic resumes. Pasqually’s Pizza & Wings, however, is just getting started. One of the first big-name virtual brands, which was spun out of the Chuck E. Cheese franchise, is planning to remain long after kids and families are back in the restaurants, racking up tickets and guzzling soda and pizza. Sherri Landry, CMO at CEC Entertainment and parent of Chuck E. Cheese, Peter Piper […]

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Case Study: Safety Now, Efficiency Next with Automated Lockers

By Nicholas Upton | March 25, 2021

When everything shut down, Boston College had to quickly rethink foodservice to ensure a safe way to provide staff and students with food. They looked to an automated food locker and jumped headfirst into the tricky process of off-premises technology innovation. The popular Hillside Café in the heart of campus served around 8,000 people a day, but it simply wasn’t large enough to do social distancing. When COVID-19 hit, Megan O’Neill, associate director of restaurant operations for the college, said it wasn’t safe to open when students returned for class. […]

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