by Tom Kaiser | Apr 29, 2021 | News, Third-Party Delivery
After two of the biggest players in delivery appeared headed toward a courtroom, Olo and DoorDash announced they have dismissed their recent contract dispute, agreed to a settlement, dismissed all of DoorDash’s outstanding legal claims and signed a new, multi-year...
by Nicholas Upton | Apr 28, 2021 | News, Third-Party Delivery
MrBeast Burger has proven to be one of the most interesting virtual restaurant operations out there. The YouTuber-turned-burger-mogul exploded onto the scene and shook up the food business world in late 2020, but Food On Demand wanted to finally experience the hype...
by Tom Kaiser | Apr 22, 2021 | Best Practices, News, Top Stories
Seven years after it began franchising, The Halal Guys is closing on 100 worldwide locations as it anticipates opening 30 to 40 new units over the next five years. With a product that’s well suited to delivery and carryout, the New York-based brand is continuing...
by Tom Kaiser | Apr 22, 2021 | Briefs, News, Third-Party Delivery
Uber Eats is giving restaurants new, more visual ways to connect with hunger-strolling customers with a direct Instagram integration and a new Merchant Stories feature that allows merchants to share announcements, special promotions and other updates. Both are...
by Nicholas Upton | Apr 22, 2021 | Automation, News
Kiwibot unveiled new partners and an updated robot that the company says will help propel them to massive scale. The land-based delivery robot announced a handful of new delivery partners, new city testbeds and new manufacturing partners that will push the company...
by Nicholas Upton | Apr 22, 2021 | Finance, News
Even as the vaccine rolls out, warmer weather returns and pandemic-fatigued consumers seek to dine out however they can, the volume of delivery orders remains high. That’s according to ChowNow CEO and co-founder, Chris Webb. The leader of the online...
by Nicholas Upton | Apr 15, 2021 | Best Practices, News
In the past 16 months, much of the restaurant industry has turned its attention to customer engagement at all costs. When COVID hit, there was a widespread realization among operators that when customers aren’t coming in or have to stay home, smiling, happy...
by Tom Kaiser | Apr 15, 2021 | News, Top Stories
Dan Unter has been on most sides of the restaurant business, including being a franchisee and a single-unit owner-operator for seven years, which is long enough to form a charbroiled opinion about the economics of an industry where it can take 10 years or more to see...
by Tom Kaiser | Apr 15, 2021 | Finance, News, Third-Party Delivery
Slice is on the receiving end of a big block of mozzarella as two former Twitter execs joined the Cross Creek investment firm on a $40 million Series D funding round to help the New York-based pizza-focused delivery service kick off its latest round of growth. Cross...
by Nicholas Upton | Apr 15, 2021 | Automation, News
Some lucky customers in Texas can now get a fully automated robot delivery from Domino’s. In the real-world launch of a partnership we covered last year, the pizza giant and automation partner Nuro are finally doing real-world testing of automated deliveries....