Hospitality Data Provider, Tattle, Partners with Bite to Improve Guest Experiences
Tattle, a customer feedback technology platform, announced an integration with Bite, a digital ordering solutions software company that simplifies the customer experience via a suite of products. Bite’s kiosk ordering software is present in fast-casual, quick-serve...
Food Waste Tech Company Looks to Major Expansion with $1 Billion Deal
Divert, a Massachusetts-based technology firm that turns food waste into renewable natural gas, is gearing up for nationwide expansion via a $1 billion infrastructure development agreement with Canadian energy company Enbridge. Alongside the development agreement, the...
Tiny Drumsticks Making Space for ‘Homeless’ Culinary Entrepreneurs
As the original ghost kitchen model has evolved, from high-traffic grocery store locations to those with dine-in space, a pair of New York City friends have tapped into a pipeline of culinary makers, space-constrained restaurants, large-scale caterers and TV networks...
Flybuy, Olo Launch Partnership, Streamline Restaurant Pickup
Location-based customer experience platform, Flybuy, announced two new integrations with Olo to streamline staff operations. Flybuy Pickup is now fully integrated to provide ETA and arrival events within Olo Expo, optimizing order prep and hand-off. Flybuy Pickup is...
Marketing Platform, SOCi, Raises $120M
SOCi Inc., a marketing platform for multi-location brands, announced it has raised a total of $120 million to invest in what it calls a revolutionary line of AI marketing products, as well as plans to expand into new markets. This round was led by JMI Equity, an...
Gopuff Delivers First-Ever FAM Week, Offers Exclusive Deals, Discounts
Now through March 12, Gopuff is delivering its first-ever FAM week—the largest collective discount the company has offered yet. In a statement, Gopuff says the initiative aims to show appreciation to its FAM members by offering exclusive deals and opportunities. FAM...
Instacart Adds Four New Tools to Enhance Digital Grocery Experience
Instacart announced a series of digital solution updates on its Instacart platform available to grocers across North America. The new features include the following: Carrot Ads expand with display ads—Grocers have the opportunity to open up new revenue streams by...
“Shark Tank” Winner Cupbop Selects Qu as Tech Stack Partner
From starting out as a food truck in 2013, to becoming a winner on the TV show Shark Tank, Cupbop, a 46-unit and growing Korean BBQ chain, has continued to set its sight on rapid growth over the last decade. To manage its aggressive growth plans, the Korean “party in...
State of Restaurant Industry Reports $997B in Sales, Tech Adoption Up
Foodservice industry sales are to reach $997 billion in 2023, according to the “2023 State of the Restaurant Industry Report” by the National Restaurant Association. That’s up $60 billion from last year’s report, driven in-part by higher menu prices and...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.