The Latest News
Uber Eats and Instacart Throw In Together
Instacart and Uber Eats are gunning for DoorDash.
Toast Announces New Digital Storefront and Marketing Suites
The new product suites help restaurants gather guest data and drive sales through targeted campaigns.
GrubHub and Hilton Deepen Partnership
GrubHub and Hilton take another step in their collaboration.
Outstanding Operator: GoTo Foods
The multi-brand platform is being recognized for implementing strategies to best manage and grow the off-premises side of each of its seven brands and building personalization technologies.
Salata’s New Modular Design Flexes to Off-Premises Projections
A new restaurant prototype from the franchised salad chain Salata is fresh, modular design, and one that was designed to flex to a market’s market demand for off-premises. Julie Davis, the vice president of franchise development at Salata, said it’s a major update to...
LoCo Helps Restaurants Create Their Own, Cheaper Delivery Networks
LoCo Co-Ops is a restaurant-owned delivery service popping across the country and promising lower delivery commissions.
DoorDash Updates Offering for Small, Medium Restaurants
DoorDash has updated its merchant suite specifically for small- and medium-sized restaurants.
Grubhub Inks Membership Deal with Bank of America
Grubhub has partnered with Bank of America to allow its cardholders to receive its Grubhub+ membership service free for a year.
ParTech Acquires Menu Technologies
ParTech, a restaurant and retail point-of-sale provider for enterprise restaurants, has acquired Menu Technologies, an omnichannel ordering platform for international restaurant brands.
Juicer Says Dynamic Pricing Aids Labor, Delivery Cost Pressures
Juicer co-founders founders Ashwin Kamlani and Carl Orsbourn believe dynamic pricing is the key to off-premises profits.
Byte Kitchen Lands $6M, Planning Second ‘Digital Food Hall’
Byte Kitchen, a California-based ghost kitchen operator, closed a $6 million funding round that will allow it to open a second Noshery food hall.
C3 Launches New Go by Citizens App
C3 has launched a new version of the Go by Citizens mobile app that includes business-to-business and loyalty capabilities.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
CloudKitchens Rolls Out Shared Drive-Thru Alley Concept
A new model for ghost kitchens has quietly rolled out in Los Angeles. CloudKitchens opened up what amounts to an alley adjacent to several shared-kitchen storefronts. According to the foodservice newsletter HNGRY, it’s an expensive new idea that combines both...
Research
Amazon’s Unveils Star Wars-Style Delivery Drone
In its quest for product deliveries faster than a single day, Amazon’s Prime Air division unveiled a new delivery drone that can fly up to 15 miles on a charge and deliver packages under five pounds to customers in less than 30 minutes. Looking somewhat similar to a...
The Deliverers
Grubhub, Joco Collab to Accelerate Safer E-bike Use
Grubhub delivery workers gain access to over 1,000 safety certified e-bikes, as concerns over battery-related fires grow.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Teriyaki Madness Tests Mobile Food Option
One Teriyaki Madness operator is pushing her off-premises proclivity outside the restaurant in a food truck test. The test is part marketing, part operations and potentially a new revenue driver—but that depends on the event. For Teriyaki Madness CMO Jodi Boyce, it’s...