The Latest News
Loop Raises 6M to Increase Third-Party Delivery Profits for Restaurants
The company has experienced fast growth with their AI-powered back-office platform that helps restaurants account for the logistical and financial challenges often associated with third-party delivery.
Marc Lore’s Wonder Opens the First of Four Food Halls Inside Walmart
The tech entrepreneur is bringing Wonder’s chef-driven meals to the masses as his ghost kitchen-style concept continues to evolve.
Outstanding Operator: Papa Johns
The world’s third-largest pizza chain is recognized for embracing new ways of learning, adapting to changing customer habits and exploring modern technology for each part of its business.
Flybuy Aims to Erase Restaurant Wait Times Via AI-Driven Solution
Flybuy Connect aims to eliminate restaurant wait times and provide a more accurate handoff for drive-thru, pickup or delivery orders.
Grubhub, Cartken to Expand Robot Campus Delivery
After a successful test of a robotic delivery partnership at Ohio State University, third-party delivery operator Grubhub and robotic delivery startup Cartken are ready to expand to campuses across the country. Grubhub, which is already partnered with more than 250...
Skipcart, DeliverB4 Push Affordable Delivery Alternative
Skipcart and DeliverB4 are offering an outsourced delivery program that claims to save restaurants $2 or more per order.
Marc Lore’s Wonder Raises Another $350M
Wonder, a truck-based restaurant delivery service started by Marc Lore, raised an additional $350 million through a Series B.
Will.i.am Joins Nextbite as Partnership Advisor
Nextbite announced will.i.am joined the company as advisor focused on brand building and marketing strategies.
Grubhub Offering Drivers Faster Payments
Grubhub is giving its drivers immediate access to their earnings through Instant Cashout via Direct to Debit.
Staffing Challenges, Better Tech Drives Voice AI Surge
You’ve seen the news; so-and-so brand is rolling out a new voice AI to make things easier on the phones or in the drive thru. What started as a trickle of tests of novel technology have become a meaningful trend. Today, there are no less than a dozen voice AI...
Zalat Pizza and the Legend of Uber’s First Restaurant Partner
Zalat Pizza founder Khanh Nguyen is a self-professed pizza zealot. Once a lawyer, a tech founder and then a pizza-pie innovator, he’s exceptionally focused on making some of the very best pizzas in the Dallas area. He also thinks of himself as the very first...
From Rocket Science, a Delivery Packaging Revolution
A homegrown invention from a rocket scientist claims to solve the problem of condensation buildup in delivery packaging.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Grubhub Addresses Big Concerns, COVID Effects in Q1 Call
Usually, earnings calls are great information but can have a canned feeling with the droll back-and-forth between management and stock analysts. The latest Grubhub call, however, shed a lot of light not only on company performance during the COVID crisis but also how...
Research
Summer Orders: Less Soup, More Poke
Bite Squad, now a subsidiary of Waitr, released data around what people order during the summer months. In a list predicting this summer’s fastest-growing delivery items, the company pointed to high-growth items seen last summer between June 1 and August 31. This...
The Deliverers
Helbiz Kitchen Expands to New York City
Helbiz Kitchen is opening its first NYC ghost kitchen at West 38th Street.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Kroger, Kitchen United Open Dallas-Area ‘MIX’ Location
Ghost kitchen operator Kitchen United and grocery giant Kroger have opened the second Kitchen United MIX location in Texas. The MIX location represents a lot of learnings from the company distilled into a smaller-format, high-tech location compared to some of the...