The Latest News
Hungry House, MegaBite Merge to Form BiteLabs
The merged entity’s goal is to bring its chef-inspired, digitally forward fast casual offering across the Americas.
Uber Eats Launches New Feature to Tackle Hard-to-Find Locations for Couriers
Uber Eats live location feature is designed to help couriers navigate potentially challenging delivery locations, such as parks and playgrounds.
Mad Greens CEO Talks New Restaurant Prototype, Outlook on Drone Delivery
CEO Darden Coors discusses Mad Greens’ digital forward restaurant design, drone delivery and franchise opportunities.
CAVA Plans to Launch New Loyalty Program, Delve Further into Automation this Year
The fast-casual chain is looking at AI to streamline kitchen operations as digital orders account for 36 percent of total revenue.
Uber’s New Nationwide Shipping Takes on Goldbelly
Uber has launched a nationwide shipping program to get consumers across the country whatever they’re craving, whether it comes from NYC, Miami or LA.
Marketing Your Restaurant on Third-Party Platforms
Third-party platforms bring plenty of new tools to the table, but industry leaders at FODC said fundamentals remain the most important.
Lunchbox Acquires Enterprise Ordering Provider NovaDine
Lunchbox is adding to its portfolio of online ordering, delivery integrations and multi-channel marketing with the acquisition of NovaDine.
BentoBox Adds New Clover Payment Solution
BentoBox has launched a new Payments product that’s enabled through an integration with Clover.
Zoomo Unveils ‘Moped Killer’ Delivery e-Bike
Zoomo released a prototype for its latest delivery-specific model the company is calling a “moped killer.”
Subway Relaunches Catering with ezCater
Subway has relaunched its catering program and is now one of the largest catering providers on the ezCater marketplace.
Dexai ‘Robotic Sous Chef’ Scaling Up with Flexible Robotics
A robotic food-assembly robot from Dexai is looking for some new kitchens with flexibility as a key focus. Essentially, the robot dubbed Alfred is a food safe-certified robotic arm on a cart. It can sit in front of a row of hotel pans of ingredients, and uses...
Why Off-Premises Reconciliation is Suddenly Such a Big Deal
Reconciliation is not exactly a sexy topic, but as delivery continues to grow and new channels continue to emerge, it has become a major headache for operators. The accounting process of ensuring two sets of financial data match comes up all over business, but...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Analyst: Restaurant Losses Will Hurt Delivery Providers Unevenly
Delivery providers may be reporting a surge in orders as COVID-19 keeps diners at home, but the pandemic is expected to hurt more in the long term, according to a Wells Fargo financial analyst. In a research note from John Power, a senior analyst at Wells Fargo who...
Research
Uber Vouchers Feels Like a Big Deal for Restaurants
There’s no shortage of marketing options for a restaurant these days, be it print ads, billboards, loyalty programs or a snarky social media presence—but have you ever tried paying cab fare to bring customers directly to your restaurant? This is now a thing, and it...
The Deliverers
Blue Apron Reaches New Audiences Via DoorDash
The meal kit delivery service is now available in 11 markets, including major hubs like New York City via DashMart.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Piestro, Serve Forge Robo-Pizza Partnership
Two savvy automation startups are forging ahead on the promise of fully automated pizza deliveries. Serve, the robotic delivery company that was spun off from Postmates, and robotic artisanal pizza purveyor Piestro announced a new partnership. Under the agreement,...