The Latest News
Grubhub Brings Amazon’s ‘Just Walk Out’ Tech to Campus Partners
Students can save time by skipping the check out line, as items are automatically charged through their synced campus payment method in the Grubhub app.
DoorDash Developing AI-Powered Voice Ordering for Restaurants
DoorDash is developing an AI-powered system to help restaurants take orders over the phone without using any dedicated merchant manpower.
Evergreens Selects Bikky for Data Analytics, Marketing
Evergreens has selected Bikky as its customer data and analytics partner.
Restaurant Delivery in Europe: Navigating the Culinary Frontier
Kicking off the first FOD International, Peter Backman of theDelivery.World examines the key differences between meal delivery in Europe versus in North America.
FoodStorm Launches Grocery Store Catering Kiosks
FoodStorm has launched a self-self kiosk for in-store grocery customers to place orders for catering, prepared food, deli and bakery items with one digitally managed platform.
Bartaco Delivers Lifestyle with On-Brand Merch
When the food arrives at the kitchen table, it tends to become sustenance, not experience. That's why Bartaco radically expanded its merchandising program to bring a bit of the beachy lifestyle the brand is known for to the off-premises experience. CEO Scott Lawton...
Jokr Lands $170M to Scale Instant Delivery Platform
Jokr, a New York-based instant-delivery platform, announced a $170 million Series A to scale the company that began operations just three months ago.
Starbird Flies High with Four Successful Virtual Concepts
Starbird scaled up its footprint as it begins franchising the upscale fast-food brand, which also includes four successful virtual restaurant concepts.
Minnow Partners with Hatco as Exclusive Manufacturer
Minnow Technologies inked a new manufacturing partnership in preparation for significant growth in the foodservice realm, but also in office, institutional and residential buildings.
DoorDash Claims Customers Prefer to Order Direct Over Third-Party
Consumers would rather order delivery directly from a restaurant as opposed to a third-party provider. In its recent trend report, polling 1,525 respondents, DoorDash found 43 percent of its customers prefer to order delivery through a restaurant’s website or app,...
Grubhub Rolls Out On-Time Guarantee
Grubhub is promising its customers their orders will arrive on time and that its prices will be the lowest relative to its competitors through the Grubhub Guarantee.
Snackpass Nabs $70 Million for Highly Social Digital Ordering
Super-social digital ordering platform Snackpass raises big money for growth.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
RFDC Recap: Diving Into Delivery P&Ls
Five-plus years into the sea change that is third-party delivery, restaurant operators continue to debate the merits, challenges and potential profits that result from handing over some crucial parts of the business, from guest contact, upholding the brand and a lack of shared customer data.
Research
Is DoorDash Really Worth $7 Billion?
DoorDash raised an additional $400 million, the industry crosses another mega-checkpoint with investors valuing the San Francisco-based delivery service at $7.1 billion.
The Deliverers
DoorDash Begins Package Pickup for Retail Returns
DoorDash can now be used to help customers return retail packages through major carriers including UPS, FedEx and USPS.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Partnerships Abound for ASAP, Jamba, JustKitchen and the DoD
Four notable partnerships show continued growth and innovation from across the Food On Demand space. Waitr is expanding a partnership with virtual kitchen and order logistics firm Nextbite; Jamba is rolling out more automated smoothie bars from automation partner...