The Latest News
Grubhub Partners with Sonesta for Hotel Delivery
Through a new partnership with Grubhub, guests at more than 120 Sonesta Extended Stay Suites and Simply Suites hotels in the U.S. can now access mobile ordering and delivery.
In Complex Deal, Serve Robotics Nabs $30M, Goes Public
Serve Robotics announced a $30M investment, and a reverse merger with Patricia Acquisition Corp., a public company that will adopt Serve’s name.
Brita Rosenheim at the Center of Restaurant Tech
Brita Rosenheim is an early-stage tech investor building a reputation as one of the most trusted voices in foodservice and the future of restaurants.
Paytronix Integrates with DoorDash’s Storefront, Bbot
DoorDash Storefront, its commission-free online ordering system, and Bbot, its pay-at-the-table platform, are now integrated with Paytronix.
Beyond Reservations, Wisely Focuses on Lifetime Loyalty
Wisely is a waitlist platform that helps restaurants unlock customer lifetime value, which helps CFOs make tough decisions as the industry faces increased competition and strained financial resources.
Skipping the Mortar Model, Star Naidu Opens Khana Americana Ghost Kitchen
At first glance, it might appear Star Naidu is launching her Khana Americana restaurant backwards. The first-time restaurateur skipped the brick-and-mortar model and started her Indian-American concept as a ghost kitchen in Atlanta.
Acquiring Dragontail, Yum Brands Nabs Order Management, Delivery Tech
Yum Brands is acquiring Dragontail Systems, a provider of high-tech kitchen equipment to help restaurants manage kitchen flow, control food quality, and seamlessly control the delivery process.
Rich Products Partners with Nextbite on VR Pilot
Rich Products Corporation, a privately held multinational food products brand based in Buffalo, New York, partnered with Nextbite to launch a trio of virtual restaurant brands.
Grubhub Responds to Multiple Merger Lawsuits
A year after entering a merger plan with Just Eat Takewaway.com, Grubhub is defending itself against a handful of shareholder lawsuits. In all, 14 lawsuits have hit the courts alleging various issues in the merger agreement. One suit alleges the company violated key...
3 Top Items for your Virtual Startup Checklist
Starting a virtual concept can be somewhat daunting. Especially as the restaurant industry reopens, it's yet another complex thing to worry about along with everything else. Three savvy virtual restaurant experts offered three key things to think about, as they shared...
Food Rocket Bets Faster Groceries Can Topple Instacart, Amazon Fresh
Startups like Food Rocket, which delivers bags of locally influenced groceries in just 10 minutes, have begun attracting investors in a bid to muscle past Instacart, Amazon and established grocers.
U.K-Based Camile Thai Uses Ghost Kitchens for U.S. Expansion
Dublin-based Camile Thai is entering the United States exclusively through Kitchen United ghost kitchen facilities, before building any brick-and-mortar locations.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Postmates Gets ‘Unicorn’ Status with $300M Investment
Postmates is the name of the week when it comes to investments. The third-party delivery provider announced a $300 million investment form Tiger Capital today. According to a press release, the new funds will go toward growth and investments in efficiency. With this...
Research
Firehouse CEO Predicts Coming Delivery ‘Shakeout’
As many chain restaurants face flat or declining traffic, Firehouse Subs bucked industry trends last year with gains in average unit volumes and overall traffic, which CEO Don Fox attributed exclusively to a thriving off-premises business. With a phalanx of headwinds...
The Deliverers
Instant Grocery Delivery Getir Acquires Competitor Gorillas
Rapid-grocery delivery startup Getir has acquired rival Gorillas in a transaction reportedly valued at $1.2 billion.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
New Tools from Thanx Promise a Custom Loyalty Mousetrap
Loyalty is top of mind for the restaurant industry as operators look to build a better mousetrap and bring customers back again and again. For companies leading in loyalty, that's a great way to keep customers close, but with every new loyalty program, the loyalty...