The Latest News
Signature Systems Aims to Streamline Delivery with Customizable Third-Party Fulfillment
Realizing the issues operators face while managing off-premises delivery, Signature Systems has launched “PDQ 3PF” a tailored approach that ensures the lowest third party delivery rates while automatically dispatching drivers.
Dog Haus Expands in Alabama, Texas
Dog Haus has signed agreements to open a total of six locations, three each, in Alabama and Texas.
American Dining Habits Lean Towards Takeout, Delivery as Convenience Trumps All
Since the onset of the pandemic, consumers are sticking to their takeout and delivery trends, according to a survey by U.S. Foods.
Standing Among Giants, Chowly Scales Up
After acquiring Koala, Chowly CEO Sterling Douglass is focused on bringing better tech to SMB restaurants.
Grubhub Direct Gives Small Restaurants Self-Service Websites, Native Ordering
Grubhub is giving small, independent restaurants the same kind of technology that’s long been available to big-name restaurants through its new, self-service Grubhub Direct platform.
Uber Narrows Loss on 28% Delivery Revenue Surge
After losing $968 million last quarter, Uber delivered improved first quarter earnings with a net loss of $108 million that was a “tremendous improvement” from the fourth quarter of 2020.
Square Adds Alcohol Delivery Through DoorDash
Square is joining the booze-delivery craze with a new feature that gives its sellers the ability to offer commission-free, on-demand alcohol delivery.
Olo Beats Expectations in First Earnings Report
Olo continued its post-IPO victory lap after posting its first quarterly earnings results as a public company. The delivery integration and logistics company for enterprise restaurants had a lot of great highlights from the first quarter of 2021. Revenues were up 125...
Wow Bao’s Virtual ‘Moonshot:’ 1,000 Outlets This Year
One of the most intriguing aspects of virtual restaurants is the ability to scale at a pace unseen outside of Silicon Valley. MrBeast Burgers went from 0 to 400 nearly overnight and, now, Wow Bao is looking to grow even faster through virtual channels. Geoff...
With Catering Kaput, Alchemista Makes a Big Pivot
Back in 2019, things were going really well at Boston-based corporate catering provider Alchemista. Founder and CEO Christine Marcus was partnering with restaurants to bring great food to catering clients and had just invested in a robust culinary team to handle...
Chowbus Leans In on Emotions, Discovery to Boost In-Store Volume
For Chowbus, looking beyond the pandemic means finding creative ways to help its restaurant partners boost in-store dining as it continues upgrading its app experience.
Uber Eats Partners with Gopuff on ‘Everyday Essentials’
Uber and Gopuff have announced a new partnership where Gopuff will provide a new range of everyday essentials to customers on the Uber Eats platform.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Canaccord Says Grubhub Stock is a Buy
As the only publicly traded third-party restaurant delivery service, Chicago-based Grubhub is one of the largest players and one of the most scrutinized brands in the industry. According to a report from investment firm Canaccord Genuity, its stock price in the low $100s is a buy, with a new target to reach $130.
Research
Postmates Introduces ‘Serve,’ Its Robotic Delivery Rover
Noting it's the “first autonomous vehicle created from the ground up by an on-demand delivery company,” Postmates unveiled a robot dubbed “Serve,” which it calls a rover and plans to debut on the sidewalks of Los Angeles. That launch, the company points out, will...
The Deliverers
Chipotle Partners with ASAP for On-Demand Delivery
The on-demand delivery platform ASAP.com announced a nationwide food delivery agreement with Chipotle.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Club Feast Finds Incremental Revenue in Slow Hours
Incremental is the word used all across the food delivery space. Third-party aggregators promise orders that restaurants never would have seen. It's largely proven to be accurate, but Club Feast was built on the idea of creating incremental revenue on top of...