The Latest News
Study Finds Grocery Delivery Less Sustainable than In-Store Shopping
New research examines the impact, energy use, emissions, and traffic congestion of grocery delivery and whether there may be a better way to manage and optimize deliveries.
Grubhub Relaunches its Grubhub+ Subscription Plan
Grubhub has relaunched its Grubhub+ subscription program that brings new features and additional ways for members to save on deliveries.
New York City Clamps Down on Takeout, Delivery, Single-Use Plastic
New York City’s “Skip the Stuff” bill will prohibit restaurants from providing plastic utensils, condiment packets, extra containers or napkins for takeout or delivery.
DoorDash Debuts Self-Serve Integration Onboarding Capabilities
DoorDash has expanded its partnerships with itsaCheckmate and Deliverect, enabling restaurants to onboard to its marketplace directly from their point-of-sale systems.
Nextbite Expands Virtual Portfolio with George López Taqueria
Comedian and restaurateur George López is the latest celebrity in the virtual restaurant scene through a new partnership with Nextbite who will bring his “badass” street tacos to a range of cities.
DoorDash Eliminates One-Plan-Fits-All Pricing Model
DoorDash COO Christopher Payne had a bold message for merchants: “You’ll never have to pay 30 percent again if you don’t want to.” The company’s new three-tiered pricing starts with a Basic plan that charges a 15-percent commission.
For Halal Guys Operator, Customer Engagement is Social First
Customer engagement doesn’t always require a suite of smart software, even when most of a restaurant's business is digital. For Halal Guys franchisee and restaurant consultant, Paul Tran, it's all about personal touches. As we covered recently, there are a ton of...
Deliverect Raises $65M After Surpassing 30M Orders
Deliverect, a Belgian startup that integrates Uber Eats, Deliveroo, DoorDash, Just Eat Takeaway.com and other providers into restaurant point-of-sale systems announced it has raised $65 million in a Series C funding round.
Olo and DoorDash Consciously Recouple, Sign Multi-Year Agreement
After two of the biggest players in delivery sued each other, Olo and DoorDash announced they have dismissed their recent contract dispute, agreed to a settlement, dismissed all of DoorDash’s outstanding legal claims and signed a new, multi-year agreement.
FOD Undercover: MrBeast Burger and Reef Kitchens
MrBeast Burger has proven to be one of the most interesting virtual restaurant operations out there, but Food On Demand wanted to finally experience the hype first hand.
Nearing 100 Units, Halal Guys CEO Talks Ghost Kitchens, Real Estate
The Halal Guys is closing on 100 locations as opens 30-40 units over the next five years. The New York-based brand is continuing testing inside three ghost kitchens and is exploring new drive-thru locations.
Uber Eats Adds Instagram, Merchant Stories Features
Uber Eats is giving restaurants new, more visual ways to connect with hunger-strolling customers with a direct Instagram integration and a new Merchant Stories feature.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Bite Squad Continues M&A Spree
Last fall we brought you the story of Bite Squad buying 17 regional restaurant delivery providers in one fell swoop. Six months later, the Minneapolis-based third-party delivery service has completed another round of acquisitions that expand its footprint in...
Research
Lunch Subscription Plan Allows Office Workers to $6 Lunches
Itsu, a grab-and-go healthy Asian eatery is one of a large group of restaurants that have signed up with Mealpal, a subscription lunch service that promises subscribers lunch for under $6.
The Deliverers
Kiwibots, with Grubhub, Heading to More College Campuses
Delivery robots are conquering additional U.S. college campuses, with Grubhub and Kiwibot as the latest partnership.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Muncho Cooking Pizzas During the Delivery
Muncho, an early-stage pizza delivery startup in Philadelphia, is using oven-equipped vans to cook pizzas while en route to customers’ houses. With plans to add more advanced cooking tech and an owner-operator model to scale up to additional neighborhoods, early...