The Latest News
Delivery Apps Help Papa John’s, Zaxby’s Meet Customers Where They Are
Panelists discuss how franchisors are adjusting to working with third-party delivery companies at the 2023 FODC.
Zipline Continues to Expand Drone Food Delivery in U.S.
Zipline has teamed up with Seattle-based Pagliacci Pizza to deliver pizzas via aerial drones, following a recent partnership with Sweetgreen.
Panelists on Next-Gen Payments and Customer Experiences at FODC 2023
With the restaurant space continuing to evolve and transform with next-generational tech, leaders in the industry dove into how the evolution can benefit customers.
Uber Unveils New Features for Family, Teens and Travel
Uber announced a round of updates and new features enabling family profiles and teen accounts, among others.
Your Fare Expands Capabilities with Two Acquisitions
Your Fare continues a busy year with two transformational acquisitions. The Austin-based order integration and logistics company acquired Pronto, an online ordering solution for restaurants. The acquisition comes on the tails of Your Fare purchasing Beyond4, a SMS and...
Olo Adds Curbside Notifications, Virtual Restaurant Support
Olo, the New York-based delivery integration and ecommerce platform, announced a range of upgrades to help restaurant clients improve operations and guest safety as digital ordering and delivery volumes continue to grow.
Chipotle’s First Digital Kitchen One of Many to Come
When Chipotle's first digital-only restaurant opened last week in Highland Falls, New York, it became the first of what will certainly be many. In a lot of ways, the restaurant is the culmination of a huge amount of work to reformat the restaurant with a focus on...
EatStreet Shoots for Midwest Delivery Dominance
Started in a dorm room 10 years ago, Madison, Wisconsin-based EatStreet has raked in $50 million in investment funds, which helped the company expand to four states and 25 delivery markets across the Midwest. With W-2 drivers, rather than independent contractors, EatStreet is finding success in the shadows of the delivery industry’s giants.
Chowly Nabs Grubhub Integration
Two Chicago delivery-focused brands are finally formally integrated now that Chowly has entered into a partnership with Grubhub to bring its menu management and order fulfillment solution to restaurants on the Grubhub marketplace.
Grubhub, Restaurant Strong Fund Roll Out Winter Relief
With this pandemic clearly dragging into the new year, Grubhub and The Greg Hill Foundation’s Restaurant Strong Fund announced the Restaurant Winterization Grant program, a new initiative to provide $10,000 grants to eligible independent restaurants.
DoorDash Finally Files to Go Public
Seven years after its founding, DoorDash filed its Form S-1 with the U.S. Securities and Exchange Commission today signaling its imminent intent to become a publicly traded company. This is a significant milestone for the San Francisco-based company and the delivery industry as a whole, finally providing a look inside the economics of the largest U.S. delivery provider by market share.
Proposition 22 Passes in Big Win for Platforms
Proposition 22 has passed in California, allowing gig-employment giants like DoorDash, Uber, Lyft and Grubhub exemption from the state's gig-employment law. The total votes are still being tallied in California, but it appears that the ballot measure won by a...
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Research
New Product: Square Tableside Payments
Dining out is about to get a little quicker and easier with new table-side payment terminals from Square, the Wall Street delivery darling and parent company of Caviar and Zesty. Bringing two of Square’s newest products together, this update integrates Square for...
The Deliverers
DoorDash, Wing Start Drone Deliveries in Australia
DoorDash and Wing Aviation are beginning to make drone deliveries in Australia.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Capitalizing on Digital Guests Requires Broad Data, Focused Goals
Savvy operators may have a trickle or torrent of data coming in through increasingly digital restaurant sales and loyalty channels, and using that data to really drive performance is the next trick. How to get there was a key topic of a Food On Demand Conference panel...
