The Latest News
Uber Eats to Remove Thousands of Duplicate Virtual Brands
Uber Eats is removing about 5,000 virtual brands from its platform in an effort to de-clog the app from duplicate listings.
OneDine Founder Pitches a New Tech Mindset
OneDine founder and CEO Rom Krupp wants the industry to build a new foundation that doesn’t rest upon point-of-sale systems.
Paris Can Now Ban “Dark Stores” After Court Ruling
France ruled that “dark stores” are now categorized as warehouses, giving cities the ability to remove them from residential areas.
Presto CEO Rajat Suri Resigns
Presto CEO and founder steps down after 15 years, to “pursue other creative endeavors.”
DoorDash Links Up with Walgreens
There’s a rush of delivery providers and marketplaces diversifying beyond restaurant delivery and moving into new corners of retail. The latest example is DoorDash, which just announced a new partnership to deliver thousands of items from Walgreens on demand. This...
Portillo’s Going Native with Delivery Driver Hiring Spree
Portillo’s, the Chicago-dog institution, will be coming to diners via native delivery soon. The company first implemented delivery via DoorDash in 2017 and has expanded with Uber Eats as well, but a new hiring spree of “several hundred” workers will help the company...
FreshRealm Helping Restaurants Package At-Home Meals
While we’re hopefully past the worst of the pandemic shortages and hoarding, FreshRealm is betting restaurants still have a lot to gain by packaging cook-at-home meals that can either be sold individually or as an up-sell for customers already dropping by to pick up...
Bite Squad is Back in Growth Mode
Bite Squad—a third-party delivery platform that’s a subsidiary of Waitr—is back in growth mode, according to various news reports, as it looks to add hundreds of new drivers in key markets, along with new executive team members and expanding its delivery service in...
CloudKitchens Rolls Out Shared Drive-Thru Alley Concept
A new model for ghost kitchens has quietly rolled out in Los Angeles. CloudKitchens opened up what amounts to an alley adjacent to several shared-kitchen storefronts. According to the foodservice newsletter HNGRY, it’s an expensive new idea that combines both...
Food Delivery Lands NBA Star in Quarantine
From the unintended-consequences-of-food-delivery desk comes the story of NBA great Richaun Holmes stuck in his hotel room after getting a food delivery order. Holmes, the center for the Sacramento Kings, “broke the bubble” the NBA has created around the Disney World...
Uber Bets Big on Online Grocery Delivery via Cornershop
After purchasing a majority stake in Latin America’s Cornershop grocery delivery service, Uber has announced a dramatic expansion of its grocery delivery offering into select cities in Latin America, Canada and, later this month, the United States. With the promise of...
Domino’s Rolls Out “Carside” Contactless Carryout
Domino’s Pizza has added a new service, Carside Delivery, that gives customers a new option to pick-up orders they’ve already paid for online. It’s now available in more than 6,100 U.S. locations. “Domino’s Carside Delivery gives customers the option to stay in their...
Outstanding Operators
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Research
Delivery brings advantages, headaches to restaurant operations
Seth Cohen feels as though his poké restaurant, Sweetfin, is “kinda like the guinea pig” in the world of fast-casual restaurants working with third-party delivery services. It’s a role that’s brought some headaches—Sweetfin’s small footprint means waiting delivery drivers create “a bit of a cluster”— but also insight into how operators can make delivery work to their advantage.
The Deliverers
Serve Robotics Adds Former DoorDash Exec as CRO
Former DoorDash executive, Prahar Shah, has joined Serve Robotics as its chief revenue officer.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Uber to Sell Stakes in Yandex Ventures
Uber is set to sell its ownership stake in a handful of joint ventures with Russian Internet giant Yandex. According to a release from Yandex, Uber's board approved the sale of shares in Yandex.Eats, Yandex.Lavka and Yandex.Delivery. Uber is set to sell 33.5-percent...