The Latest News
Moto Pizza Sets Stage for Restaurant Automation
Moto Pizza is no stranger to automation. The growing chain continues to test and implement kitchen robotics. Most recently, teaming with Cibotica to launch an automated salad makeline.
Convenience Stores Are Having a Moment
C-Stores are pulling in a lot of C-Notes with their foodservice programs. We look at why.
McDonald’s Pulls Plug on AI Ordering in Drive-Thru
The chain stated that it would shut off the technology in more than 100 locations by the end of July. Yet still sees potential.
Integrations Provider UrbanPiper Has Landed in the U.S. What’s Next?
UrbanPiper Chief of Growth Manav Gupta gives an update on how its U.S. expansion is going and where the company is heading next.
Ovation Releases Call-to-Text Feature
Restaurant customers will soon have a new way to share feedback about their latest dining experience with a new Call-to-Text feature from Ovation.
Big Delivery Providers Bristle at Minimum Wage for NYC Delivery Workers
Following lawsuits from DoorDash, Grubhub and Uber, a NYC judge issued a temporary halt to a new city law which requires minimum wage payments for app-based food delivery workers.
C3’s Citizens Market Atlanta Adds to Area Food Hall Boom
The 25,000-square-foot market offers eight chef-driven, fast-casual digital brands created by C3, including Unami Burger, Krispy Rice and Sam’s Crispy Chicken.
‘Rocket Man’ Delivers Domino’s via Jetpack
Domino’s delivered the world’s first pizza by jetpack to Glastonbury music festival goers in England.
Deloitte Study Underscores the ‘Takeover of Takeout’
A new Deloitte survey shows 70 percent of people are ordering as much takeout or delivery than they did before the pandemic.
Swipeby Brings Big-Brand AI to Small Operators
Swipeby a set of AI-driven features designed to help small restaurants compete with big brands.
DoorDash Accelerates New York, New Jersey Restaurants
DoorDash announced the latest round of $10,000 grants and intensive training for 20 restaurants in New York and New Jersey.
Beer Tech Company BarTrack Gives ‘Bird’s Eye View’ into Draft Waste, Quality
BarTrack’s SmartDraft sensor plugs right into draft lines with no moving parts, giving operators insight into real-time data on keg levels, pressure, line temperature and more.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Olo Buys Wisely, a Customer Intelligence and Engagement Platform
Olo is buying Wisely, a customer intelligence and engagement platform, in a $187 million dollar deal.
Research
Soup’s On: FOD Tests ‘Self-delivery’
The term “self delivery”—which, of course, means customer pickup—never fails to solicit a laugh here at FOD, but nothing’s funny for restaurants looking to convert delivery customers to takeout customers willing to grab their meals in person. To evaluate the changing...
The Deliverers
Winning Back Control: Third-Party vs Restaurant-Generated Orders
For restaurants, the quest to win back control from third-party providers continues.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
RFDC Recap: Restaurant Automation, Who’s Time Has Come?
At the Restaurant Finance & Development Conference, Sharon Zackfia dove into why restaurants are increasingly looking into automation and what types of restaurants are more likely to benefit from this trend.