The Latest News
Outstanding Operator: Blaze Pizza
The pizza chain is being recognized for implementing guest-centric strategies to attract and retain loyal customers and more.
C3’s Sam Nazarian Talks Purchase of Kitchen United Assets, Outlook on Ghost Kitchen Space
Sam Nazarian, CEO of digital restaurant company C3 and sbe hospitality group, has acquired Kitchen United’s IP and ghost kitchen-related assets.
A Look at Global Municipal Restrictions on Restaurant Delivery
Municipal restrictions on restaurant delivery have become increasingly significant as the food delivery sector continues its global boom.
DoorDash, Wing Launch Drone Delivery in U.S.
The service will be available in Christiansburg, VA and will allow patrons to order selected menu items from Wendy’s for drone delivery.
BurgerFi, MAVI Launch In-Car Ordering
Customers will have the ability to view menus in real-time, order and pay through the dashboard of connected vehicles.
Huey Magoo’s Integrates with Tech Platform Qu to Achieve Aggressive Growth
The emerging brand says the integration will assist in plans to double locations this year while fulfilling guest orders across in-store, drive-thru and digital channels.
Portillo’s Bets on Southern States, Hero Dads
Portillo’s is sitting pretty thanks to multi-lane drive-thrus, luring “hero dads” inside and doubling down on its most concentrated markets.
Online Grocery Sales Hit $9.1 Billion, Up 2.4 Percent
Driving the U.S. grocery e-commerce growth was a combination of more households buying groceries online and a slight uptick in order values.
Rising Restaurant Costs Reveal Generational Divide in Spending
Amid rising prices, older consumers are dining out less, while younger generations are choosing lower-priced restaurants.
Grubhub, Topanga.io Bringing Zero-Waste Takeout to Campus
Diners placing takeout orders from on-campus dining locations will now have the option for zero-waste packaging thanks to a partnership between Topanga.io and Grubhub.
Southeast Asia food delivery market slows to 5 percent
Online food delivery spending rose 5 percent to $16.3 billion in 2022, according to a report by venture builder Momentum Works.
Uber Eats, Visa Team Up for Greener Restaurant Packaging
$1 million will be accessible to eligible Uber Eats restaurants in New York, Los Angeles, London, Paris and Madrid.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Grubhub Responds to Multiple Merger Lawsuits
A year after entering a merger plan with Just Eat Takewaway.com, Grubhub is defending itself against a handful of shareholder lawsuits. In all, 14 lawsuits have hit the courts alleging various issues in the merger agreement. One suit alleges the company violated key...
Research
UPS Gets Landmark Aerial Drone Approval
UPS announced in October that it had achieved the highest level of FAA certification for drone deliveries, the FAA’s Part 135 Standard certification. It might sound like government word salad, but UPS and drone partner Matternet have been awarded a landmark license to...
The Deliverers
A Look at Delivery Subscription Services Across the World
Delivery subscription services are a staple in the USA, but the situation differs outside of North America.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Instacart Debuts AI Powered Smart Carts for Grocery Shoppers
Instacart’s latest version of its Caper Carts uses AI, computer vision and weight to automatically ring up items as they are placed in the cart.