The Latest News
Black Box Intelligence Report Reveals Off-Premises Resiliency
Everything else was down. Delivery was up.
The Key to Succeeding in Third-Party Apps? Mark Up Prices Less Than Competitors
Third-party delivery apps are costly for restaurants, but essential for survival. Panelists talk pricing strategies at the Restaurant Finance and Development Conference.
TouchBistro Survey Shows FSR Faith In Off-Premise
The most-used delivery platform isn’t what you think. The trajectory of TikTok usage is what you think.
API Provider MealMe Validates B2B Play With $8 Million Round
It started as a food-delivery price aggregator but is now a thriving tech provider.
Juicer Debuts ‘Enlighten’ to Help Restaurants Drive Direct Orders
Juicer launches a widget that shows consumers cost savings they can experience when ordering direct through a restaurant rather than through third-party delivery.
DoorDash Partners with Staples as part of Back-to-School Deals
With school back in session right around the corner, DoorDash has partnered with Staples to offer on-demand delivery of supplies from nearly 1,000 U.S. stores.
Fazoli’s Tests AI to Streamline Drive-Thru Services
The 220-unit quick service Italian chain is testing voice AI ordering in 12 of its drive-thru locations
GoTab Lands $18M Series A to Scale Growing Product Suite
The capital infusion, led by Truist Ventures, marks the largest funding round to date for the Virginia-based hospitality commerce platform.
DoorDash Brings Delivery-Focused Food Hall to San Jose
With a goal to assist restaurants in growing their business beyond traditional brick-and-mortar models, DoorDash debuts what it calls a “reimagined food hall” bringing 10 local, regional and national restaurants under one roof.
Tillster’s Report Details Diner Expectations for Dine-in and Delivery
Tillster’s new “Phygital Index Report” sheds new light on what diners are thinking for delivered and in-person restaurant experiences.
DoorDash, Jessica Biel Partner on Ready-Made School Lunches
With a new product called Grab & Go Bento, DoorDash hopes to make it easier for parents to pack lunch for their school-bound kids.
UPDATED: MrBeast Sues VDC Citing “Revolting” Burgers
MrBeast has sued Virtual Dining Concepts citing “low quality” and “revolting” burgers that have allegedly damaged the reputation of the world’s most popular YouTube star.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
ChowNow Sees No Delivery Slowdown, Few Closures
Even as the vaccine rolls out, warmer weather returns and pandemic-fatigued consumers seek to dine out however they can, the volume of delivery orders remains high. That's according to ChowNow CEO and co-founder, Chris Webb. The leader of the online food-delivery...
Research
DoorDash Extends Lead Over Grubhub
As an early winter blows its way into parts of North America, the delivery winds continue to shift as DoorDash expands its market share lead over Grubhub, which dropped to third place behind UberEats. These findings are according to exclusive research from Edison...
The Deliverers
Uber Eats, Deliveroo, Just Eat, sign UK Road Safety Charter
The voluntary charter comprises ten road safety principles, aiming to keep motorcycle couriers and other road users safer.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
‘Rocket Man’ Delivers Domino’s via Jetpack
Domino’s delivered the world’s first pizza by jetpack to Glastonbury music festival goers in England.