The Latest News
Serve Robotics and Shake Shack: A Hollywood Romance in the Making
There are currently 100 of these robots moseying around Los Angeles. More are coming.
DoorDash Adds Max Streaming, Joining Trend of Bundled Digital Offerings
This move is part of a growing trend where online delivery platforms are bundling services in response to consumer demand for value and cost savings.
Ever Heard of Telematics? You Should. It Can Be a Key to Delivery Safety and Savings
Operators who try usage-based insurance might find an advantage.
Is There a Revenue Ceiling for Third-Party Delivery Providers?
Assessing the financials for the three leading third-party delivery providers.
Chick-fil-A Opens Break Room for NYC Delivery Workers
The space is open to all third-party delivery workers to rest, use the bathroom, charge their phones and warm up between deliveries.
Kiwibot Secures $10M in Financing to Build More Bots
Kiwibot gears up for expansion, securing $10 million in financing from Swiss-based asset financing group Kineo Finance.
DoorDash Predicts Further Growth as Orders Jump 30 Percent
DoorDash reported strong fourth-quarter results showing that gross order volume increased 29 percent from the prior year.
Swipeby Launches ‘Groundbreaking’ AI
Swipeby has launched what it calls a pioneering tool to help restaurants generate realistic images based on menu descriptions and headlines. Called Swipeby Snapshot, the new feature incorporates Open AI and Stability AI text-to-photo models to help restaurants make...
Restaurant Deep Dive: Frank and Andrea
A New York Style pizza by-the-slice and Philly cheesesteak hub brings East Coast classics to the Midwest.
Grubhub Waives Fees, Adds Features to Direct
After first introducing Grubhub Direct in 2021 as a commission-free platform for smaller, independent restaurants, the delivery provider decided to waive some of the fees for restaurants using this white-label service. Grubhub Direct allows restaurants to create,...
Unboxing the Pinnacle of Take-and-Bake
Celebrating Valentine’s Day with the Paris Dining Club—the epitome of take-and-bake luxury.
Chipotle to Test Robotic Makelines
Chipotle partners with tech company Hypen to test an automated makeline that assembles digital orders via a moving conveyer belt.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Enhancing Delivery with Futuristic Automation
The robots are here, and they're helping restaurants navigate the surge in delivery. Flippy, the burger-flipping and fry-frying robot from Miso Robotics is back in the news and making a major expansion in the White Castle system. The QSR chain 'flipped' over their...
Research
ItsaCheckmate Sees End to Exclusive Delivery Contracts
Point-of-sale integration has spawned a whole industry of technology brands looking to ease operations for restaurants diving deeper into delivery with multiple providers. Vishal Agarwal, the founder and CEO of ItsaCheckmate, sees room for all the players in this...
The Deliverers
Grubhub Relaunches its Grubhub+ Subscription Plan
Grubhub has relaunched its Grubhub+ subscription program that brings new features and additional ways for members to save on deliveries.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Del Taco Adds Automated Drive-Thru Ordering, Expands Presto Partnership
Del Taco adds AI voice ordering at several of the chain’s 600 drive-thru locations—in a deal reportedly valued at $10 million.