The Latest News
The On Demand Company Believes in a Hyper-Local Marketplace Approach
The company works to enhance visibility and customer engagement on DoorDash, Uber Eats, and Grubhub, in turn boosting orders.
Linked Eats Acquires Sauce and Rounds Out AI-Driven Capabilities
It adds dynamic pricing to its suite of delivery revenue management tools. It’s a big win for the new company.
Teriyaki Madness Doubles Down on Curbside Pickup with ‘Mad Dash’ Launch
The fast-casual introduced ‘Mad Dash’ a technology designed to make curbside pickup faster than drive-thru.
Vayu Robotics Builds a Human
Vayu Robotics has unveiled a delivery robot that can communicate using natural language. This is a first.
Five-Year Forecast: U.S. Online Grocery Sales See Growth
Brick Meets Click projects online grocery to grow nearly 12 percent through 2027, driven by an expected uptick in pickup services.
7-Eleven Rolls Out Self-Driving Delivery Robots
7-Eleven launches autonomous robot delivery via Serve Robotics, delivering items to customers in Los Angeles.
DoorDash, Roku Bring On-Screen Meal Delivery to Streamers
Roku has teamed up with DoorDash for on-screen meal delivery, including free DashPass trials for Roku account holders.
Newk’s Eatery Launches AI Phone Ordering
The fast-casual chain has partnered with Kea, to triage incoming phone calls, upsell, take orders and confirm payments.
Restaurants Adopt Automation to Navigate Industry Challenges, Survey Says
Survey finds that more businesses are using technology to streamline operations with less staff amid macroeconomic challenges.
Bartaco’s Data-Driven Differentiation
While growing Bartaco, CEO Scott Lawton is focused on avoiding traps that have degraded the previous class of once-buzzy restaurants.
Drizly Alcohol Delivery Comes to Gopuff
Drizly, an Uber subsidiary, announced a new partnership with instant delivery provider Gopuff for alcohol on demand.
BurgerFi, MAVI Launch In-Car Ordering
Customers will have the ability to view menus in real-time, order and pay through the dashboard of connected vehicles.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Famous Toastery CEO Talks Self Delivery, Restarting Franchising
Famous Toastery, a full-service breakfast franchise with nearly 30 locations, is testing self-delivery and restarting its franchising program after the shock of COVID-19 pushed the company to roll out online ordering over the course of four frantic days.
Research
Consumers Plan Increased Food Delivery Spending
A new consumer spending survey from KeyBanc Capital Markets suggests consumers are looking to increase the amount of money they spend on food-delivery services in the future, which bodes well for continued growth in the category going forward. Asked to predict their...
The Deliverers
DoorDash Debuts Self-Serve Integration Onboarding Capabilities
DoorDash has expanded its partnerships with itsaCheckmate and Deliverect, enabling restaurants to onboard to its marketplace directly from their point-of-sale systems.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Autonomous Mobile Robot Neubie honored at CES 2023
Self-driving delivery robot, Neubie, designed for high-density urban areas, wins Innovation Award in the smart cities category.