by Tom Kaiser | Jan 21, 2021 | News, Top Stories
After announcing plans to grow Kitchen United’s ghost kitchen portfolio from four to 20 locations by the end of 2021, CEO Michael Montagano teased upcoming partnerships that “will absolutely transform the company—I promise you that.” During an exclusive interview with...
by Tom Kaiser | Jan 21, 2021 | News, Third-Party Delivery
Grubhub has hired Devry Boughner Vorwerk, a global food and sustainability executive, to fill its newly created role of chief corporate affairs officer. Vorwerk will oversee brand, communications, government relations, public policy and sustainability for the...
by Nicholas Upton | Jan 20, 2021 | News, Third-Party Delivery
The charitable delivery arm of DoorDash announced it had delivered an estimated 6.5 million meals in 2020. Known as Project DASH, the program gets meals to places like food pantries and prepared meals to vulnerable people. It also delivers school supplies, home...
by Nicholas Upton | Jan 14, 2021 | Finance, News
Olo, the massive online ordering and integration company is still growing, but it’s tackling all manner of little issues as it does. Chief Customer Officer Marty Hahnfeld said, addressing the elephant in the industry, COVID-19 was an incredible time to be a...
by Nicholas Upton | Jan 14, 2021 | News, Third-Party Delivery
Burger King is the latest major brand to plug into Google’s Order Delivery button. Google has long been working to integrate online restaurant orders directly into its platform. The addition of one of the largest QSR brands and 5,000 of its U.S. locations is...
by Tom Kaiser | Jan 14, 2021 | Best Practices, News, Third-Party Delivery
DoorDash, the largest U.S.-based delivery platform, publicly announced the launch of its Restaurant Advisory Council, which is an ongoing program to gather feedback from restaurant operators on platform functionality, policy matters, future products and even the...
by Tom Kaiser | Jan 14, 2021 | News, Third-Party Delivery
The concept of avoiding high delivery fees with in-house drivers is appealing on paper, but many restaurants hesitate about the labor, insurance and other liabilities of employing their own delivery drivers. With a background in helping large firms share employees,...
by Tom Kaiser | Jan 14, 2021 | News, Third-Party Delivery
Slice, the New York-based delivery platform focused on pizzerias, has added former Focus Brands president and COO Kat Cole to its board of directors. Focus is the parent company of Auntie Anne’s, Cinnabon, Jamba, McAlister’s Deli, Moe’s Southwest Grill and...
by Tom Kaiser | Jan 7, 2021 | News
At least fifty Wow Bao restaurants will soon be operating out of Franklin Junction host kitchens across the country, according to a joint announcement released this week. Based in Chicago, Wow Bao is an Asian fast-casual concept that has been an early adopter of many...
by Nicholas Upton | Jan 7, 2021 | Automation, News
Two restaurant equipment giants have come together in a new partnership that promises to make automated pickup easier. Welbilt will license the automated shelving platform Flow-Thru 10,000 from Apex and manufacture and distribute it via its robust restaurant-equipment...