Thanx, Ovation Partner with Goal of Deeper Customer Connection
Thanx and Ovation formed a new partnership to bridge the gap between loyalty and guest feedback. Early users say the combination allows them to get closer to their customers. The two companies are now integrated, so when a customer leaves feedback with a restaurant in...
Law Firm Recommends Restaurants Prepare for PFAS Regulations
A prominent law firm suggests restaurants should start planning ahead for possible bans of delivery and takeout packaging containing “forever chemicals” commonly known as PFAS. Scientifically known as polyfluoroalkyl substances and informally called forever chemicals,...
DeliverZero Sees ‘Crazy’ Desire for Reusable Packaging
Reusable restaurant packaging startup DeliverZero is on the cusp of some notable changes in its business model that will play on consumers who are very enthusiastic about getting food delivered in reusable packaging. Today, the company has two basic models and about...
Salata’s New Modular Design Flexes to Off-Premises Projections
A new restaurant prototype from the franchised salad chain Salata is fresh, modular design, and one that was designed to flex to a market’s market demand for off-premises. Julie Davis, the vice president of franchise development at Salata, said it’s a major update to...
Report: Drones Have 94 Percent Lower Energy Consumption Per Package
A new report shows that drone delivery offers an exceptional reduction in carbon emissions, but landbound vehicles can still beat drones when routed properly. In a new report in the journal Cell, authors show that for small packages, drones offer exceptional energy...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.