The Latest News
Outstanding Operator: Chick-fil-A
The chain is being recognized for innovating its off-premises side of the business, such as building digital-friendly prototypes and order-ahead mobile lanes.
Outstanding Operators Give Off-Premises Tips
These outstanding operators are generous with their wisdom.
Getir Gets Gone
Grocery-delivery darling Getir falls to earth in a stunning but not unexpected way.
$500,000 In Eco-Grants Are Available For NYC Restaurants
Big Apple restaurants can now apply for grant money to update equipment and improve their sustainability footprints.
Waitr Officially Rebrands to ASAP
In a move that was telegraphed for more than a year, Waitr has officially become ASAP. The company announced it changed its name, embracing not just food delivery but its new “deliver anything” business model. According to a press release announcing the move, “ASAP’s...
Report: Drones Have 94 Percent Lower Energy Consumption Per Package
A new report shows that drone delivery offers an exceptional reduction in carbon emissions, but landbound vehicles can still beat drones when routed properly. In a new report in the journal Cell, authors show that for small packages, drones offer exceptional energy...
Countertop Oven Celcy Enters Beta With ‘Nespresso for Food’
Strapped for time to cook? Want dinner ready exactly when you get home? The startup consumer electronic device Celcy hopes to help with a countertop device that stores and cooks food automatically—and it’s a lot more than another microwave. The device, designed by...
DoorDash Adds Levain Bakery to Nationwide Shipping
New York’s Levain Bakery is now sending its cookies across the country through DoorDash’s new Nationwide Shipping program.
Nimbus is the New Cloud in Ghost Kitchens
An early partnership with DoorDash boosted Nimbus Kitchen right out of the gate, but the nascent ghost kitchen operator has plans to keep expanding.
Chick-fil-A Opening Second Ghost Kitchen Facility
Chick-fil-A is poised to open its ghost kitchen facility in College Park, Maryland.
Gopuff Jumps on Instant Driver Payments
Gopuff has begun instantaneous payments for its U.S. delivery drivers as part of a significant update to its platform.
Flytrex Drone-Delivery Radius Doubles in NC, Texas
Flytrex, a drone-delivery provider that has two test markets in the U.S., just doubled its delivery radius. Under a new Federal Aviation Administration (FAA) approval, the company can now deliver up to two nautical miles from its base stations. The approval doubles...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Waitr Pre-Announces Strong Second Quarter
Waitr, the Louisiana-based company that acquired Bite Squad and went public in 2018, shared some strong results ahead of its quarterly release after several difficult, money-losing quarters. According to Carl Grimstad, Waitr’s chairman and CEO, the strong performance...
Research
The Scary Amount of Plastic in Delivery
Packaging for delivery is key, and something the industry is making great strides in to keep food in a decent state during delivery, but the waste created by restaurant packaging is becoming a bigger and bigger issue. The New York Times recently published an article...
The Deliverers
DoorDash Launches Sustainability Accelerator for NY, NJ Restaurants
DoorDash announced a program for New York and New Jersey restaurants to join its program to level the playing field for minority entrepreneurs and improve sustainability.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Boba Guys to Develop Boba Bot with Bobacino
Your next boba tea could come from an adorable pink robot. San Francisco-based Boba Guys inked a deal with specialty robotics developer Bobacino. Under the partnership, three-unit Boba Guys will act as strategic advisors to Bobacino as it continues to develop its...