The Latest News
DoorDash Posts Best Quarter Since IPO
DoorDash shares rallied 20 percent after reporting double-digit increases in total orders and revenue.
Nestle Invests $100M in Wonder
New York-based Wonder Group received a $100-million investment from Nestle.
Toast Launches App to Manage Restaurant Operations On-the-Go
Toast launches app that allows operators to run restaurant operations from their phones by gaining visibility into real-time sales, traffic and labor data.
Mini Melts Ice Cream Explores All Channels in Growth Push
Mini Melts is expanding its points of distribution with automated kiosks, wholesale distribution, partnerships with C-stores and pharmacies, among others.
Union Funding Proves Shows More Appetite for Omnichannel
In yet another demonstration of the desire for better ordering options, Union has raised $22 million in a Series B round. The company, which bills itself as "the first hospitality engagement platform that leverages industrial-grade data intelligence to deliver...
Report: Instacart to Test Rapid Grocery Delivery
Grocery delivery heavyweight Instacart will begin testing a rapid grocery delivery program as early as February 2022, entering a field that is currently dominated by small startups.
DoorDash Launches 15-Minute Convenience Delivery Via Company Employees
DoorDash announced another acceleration of its speedy convenience delivery platform. The company said it would start making 15-minute DashMart deliveries with a new fleet of DoorDash-employed couriers. Launching first in the Manhattan neighborhood of Chelsea, the...
Square Survey Explores 2022 for the Restaurant Industry
The 2022 Future of Restaurants Survey Identifies trends in automation, labor, payments and more.
Reef Acquires 2ndKitchen to Serve New Venues
Ordering dinner at a brewery, hotel or venue from Reef ghost kitchen is not exactly hard. You head to a delivery platform, order your meal and wait for the driver. But the acquisition of 2ndKitchen promises to make it even easier. 2ndKitchen was founded three years...
What’s Anti About the ‘Anti-Ghost-Kitchen’ Hungry House?
How far has the ghost kitchen industry come? So far that there's now a company built to address the pain points of the ghost kitchen industry. Kristen Barnett founded Hungry House in New York City as a new take on ghost kitchens, one that was better for culinary...
Three Big Brands Share Off-Premises Strategies at FODC
Five Guys, Jack in the Box and 7-Eleven delved into their off-premises strategies and the rationale behind them during a panel moderated by Franchise Times Editor Laura Michaels
Jokr Brings Instant Grocery Service to Boston
Jokr has moved into Boston, its second U.S. market since launching in New York earlier this year.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Postmates Set to File Key IPO Document
Postmates is set to join Uber, Grubhub and Waitr in the public markets. According to TechCrunch, the company will file its S-1, the key document to register securities on the public markets next month. Available details are sparse, but the company has partnered with...
Research
Is Third-Party the Better Way to Deliver Pizza?
There are two things restaurant operators want to know when it comes to delivery: Can I make any money at this and what are the real costs? The first question is still under discussion, but Spencer Manke, CFO of the ADF Restaurant Group, a franchisee of Pizza Hut, did...
The Deliverers
Grubhub Waives Fees, Adds Features to Direct
After first introducing Grubhub Direct in 2021 as a commission-free platform for smaller, independent restaurants, the delivery provider decided to waive some of the fees for restaurants using this white-label service. Grubhub Direct allows restaurants to create,...
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Actionable, Real-time Data Is Key to Driving Restaurant Sales
With so much information at their fingertips, CTOs at Blaze Pizza, Jack in the Box and Freebirds World Burritos agreed they need to first understand what data matters to operators.