Loyalty Is a Tool With Many Dimensions and Infinite Upside

Blaze Pizza, Kahala Brands, and Cooper’s Hawk share their secrets for locking in long-term customers.

KFC’s Digital Twin ‘Saucy’ Aims to Capture Gen Z

KFC’s Chief New Concept Officer, Christophe Poirier, talks about the design behind Saucy, the brand’s first spin-off, where technology and digital innovation play a central role.

Pizza Delivery Giants Push Sales as Marco’s Embraces ‘Challenger’ Status

Delivery-and carryout-focused pizza franchises vied for market share in 2023 as consumers continued to spread their spending around.

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Outstanding Operators

Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.

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Finance

All things finance, mergers, acquisitions and funding from around the industry.

New DoorDash Funding Values Company at $12.6 Billion

In a pre-holiday announcement, DoorDash announced another round of investor cash bringing its total haul to more than $2 billion and the company’s valuation to an incredible $12.6 billion. The San Francisco-based company, founded by CEO Tony Xu, announced the...

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Research

Data and insights from around the Food On Demand space.

DoorDash Passes Grub in Delivery Market Share

DoorDash has now edged ahead of Grubhub with 38 percent of the U.S. restaurant delivery market, according to revised data from last year’s Edison Trends market share report, which was updated. Grubhub is now second, at 27 percent; with UberEats in third at 25....

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The Deliverers

All the news from the biggest and smallers third-party delivery firms.

Best Practices

What are your peers doing in delivery? Get some of the best practices out there.