Loyalty Is a Tool With Many Dimensions and Infinite Upside

Blaze Pizza, Kahala Brands, and Cooper’s Hawk share their secrets for locking in long-term customers.

KFC’s Digital Twin ‘Saucy’ Aims to Capture Gen Z

KFC’s Chief New Concept Officer, Christophe Poirier, talks about the design behind Saucy, the brand’s first spin-off, where technology and digital innovation play a central role.

Pizza Delivery Giants Push Sales as Marco’s Embraces ‘Challenger’ Status

Delivery-and carryout-focused pizza franchises vied for market share in 2023 as consumers continued to spread their spending around.

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Outstanding Operators

Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.

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Food On Demand Topics

Finance

All things finance, mergers, acquisitions and funding from around the industry.

Waitr Reports Triple-Digit Growth in Q1 2019

Waitr, one of the few public delivery companies (for now), just released some mixed, but mostly rosy, results from the first quarter of 2019. The big numbers, revenue and active diners, both rocketed skyward. Revenue was up 287 percent over last year and its active...

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Research

Data and insights from around the Food On Demand space.

Dog Haus Scouts Value of Ghost Kitchens

Hot dog franchise Dog Haus is expanding quickly beyond its current stable of 35 locations, and is looking to get into the ghost-kitchen space as delivery becomes an increasingly large share of its business.

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The Deliverers

All the news from the biggest and smallers third-party delivery firms.

Best Practices

What are your peers doing in delivery? Get some of the best practices out there.

SJW Robotics Co-Founder ‘Everything I Know is Wrong’

There are plenty of adages that remind us what we know today may not apply tomorrow. That's true in restaurant technology and especially restaurant robotics, as SJW founder and CEO Nipun Sharma has learned. Before becoming an investor and mentor, his whole career was...

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