Loyalty Is a Tool With Many Dimensions and Infinite Upside

Blaze Pizza, Kahala Brands, and Cooper’s Hawk share their secrets for locking in long-term customers.

KFC’s Digital Twin ‘Saucy’ Aims to Capture Gen Z

KFC’s Chief New Concept Officer, Christophe Poirier, talks about the design behind Saucy, the brand’s first spin-off, where technology and digital innovation play a central role.

Pizza Delivery Giants Push Sales as Marco’s Embraces ‘Challenger’ Status

Delivery-and carryout-focused pizza franchises vied for market share in 2023 as consumers continued to spread their spending around.

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Outstanding Operators

Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.

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Food On Demand Topics

Finance

All things finance, mergers, acquisitions and funding from around the industry.

Grubhub Acquires Loyalty, Mobile-Ordering Company LevelUp

During a very rosy earnings call, Grubhub announced it would acquire LevelUp for $390 million. The loyalty, marketing and mobile payment company provides Grubhub with a lot of loyalty, CRM and marketing benefits. But at the core of the acquisition was LevelUp’s point...

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Research

Data and insights from around the Food On Demand space.

Solving the Crispy Fry Challenge

Anchor’s line of Crisp Food Technologies containers feature raised air flow channels on the bottom to promote cross-flow ventilation and clear anti-fog vented dome lids.

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The Deliverers

All the news from the biggest and smallers third-party delivery firms.

Best Practices

What are your peers doing in delivery? Get some of the best practices out there.