The Latest News
Buffalo Wild Wings Opens Delivery-Focused Concept in Kansas
Buffalo Wild Wings opened its latest Go-branded location in Shawnee, Kansas, the Inspire Brands-owned restaurant’s takeout- and delivery-focused model.
Stefania Mallett Steps Down as ezCater CEO
Stefania Mallett, co-founder and CEO of ezCater, is stepping down and turning over the top spot to Ashwin Raj, an experienced e-commerce leader and rideshare vet.
Ovation Releases Call-to-Text Feature
Restaurant customers will soon have a new way to share feedback about their latest dining experience with a new Call-to-Text feature from Ovation.
Big Delivery Providers Bristle at Minimum Wage for NYC Delivery Workers
Following lawsuits from DoorDash, Grubhub and Uber, a NYC judge issued a temporary halt to a new city law which requires minimum wage payments for app-based food delivery workers.
Slice Unveils Proprietary POS for Local Pizzerias
During its annual Make Conference, Slice unveiled a proprietary point-of-sale system called Slice Register for the more than 15,000 independent pizzerias on its platform.
Woflow Raises $3.5M for its Merchant Data Platform
Woflow, a data infrastructure company behind some of the highest growth online ordering and food delivery platforms, has raised $3.5M in seed funding to launch what it calls the world’s first Merchant Data Platform.
Pizza Hut’s President on Reclaiming the Brand’s Mojo
Pizza Hut President Kevin Hochman said the brand is reclaiming its reputation for culinary innovation and retooling its business for a permanently larger percentage of off-premises sales.
FOD Tech Stack Event: Digital Ordering Update
Ordermark CEO Alex Canter and Lunchbox CTO Andrew Boryk joined Tom Kaiser for an update on digital ordering after years of massive changes in the restaurant scene.
DoorDash Launches Same-Day COVID Test Delivery
DoorDash announced that it will begin facilitating same-day delivery of COVID-19 PCR test collection kits across the U.S through partnerships with Vault Health and Everlywell, two digital health companies.
Revolution Adds Google Search, Maps Integration
Restaurant Revolution Technologies has added direct ordering capability through Google Search and Google Maps. Through the Washington-based company’s digital ordering platform, Order One, its supported restaurants will soon see an “Order Online” button appear on their business profile on Google.
Pasqually’s Pizza Won’t Fade Away with the Pandemic
For a lot of casual-dining brands, virtual brands have a temporary air. The dozens of wing concepts seem likely to fade away as soon as dine-in traffic resumes. Pasqually's Pizza & Wings, however, is just getting started. One of the first big-name virtual brands,...
Case Study: Safety Now, Efficiency Next with Automated Lockers
When everything shut down, Boston College had to quickly rethink foodservice to ensure a safe way to provide staff and students with food. They looked to an automated food locker and jumped headfirst into the tricky process of off-premises technology innovation. The...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
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Finance
Grubhub Partners with Groupon, Acquires ‘Certain Assets’
By Nicholas Upton The Lyft and Taco Bell partnership isn’t the only cooperation happening in the third-party delivery world. Grubhub and Groupon are working together and doing some light consolidation. Under a new agreement, Groupon users will be able to order food...
Research
GM’s Cruise and DoorDash Testing Driverless Deliveries
Cruise Automation a subsidiary of General Motors, and DoorDash announced a new partnership to test restaurant and grocery delivery via Cruise’s autonomous vehicles through the DoorDash platform.
The Deliverers
Kitchen United, Helbiz Bringing Virtual Restaurants to New York and Austin
Kitchen United inked a partnership with Helbiz Kitchen to bring its virtual restaurants to New York City and Austin.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Olo CEO Noah Glass: Three Predictions for 2022
Olo CEO Noah Glass shared his three top predictions for 2022 as the company embarks on its first full year as a public company. Aside from going public, Glass and Olo (NYSE: OLO) had a pretty good year as one of the go-to enterprise solutions for omnichannel...